LiveCareer-Resume

barn manager riding instructor resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

First of all thank you for taking the time to consider my resume, I am thrilled to be beginning this new phase of life.

I am an Energetic and reliable worker with over six years of experience in service and support. Customer-focused team player offering expertise in customer service, handling stressful and fast paced environments, time management and sales. Dedicated to customer loyalty and satisfaction. I am also an enthusiastic individual with superior skills who brings a strong work ethic and excellent organizational skills to any setting. I am Excited to begin new challenges with a successful team.

Skills
  • Managerial experience
  • Good communication
  • Great with animals
  • Works well in team or individually
  • Business experience
  • Over 12 years experience in equine care
  • Navigates office equipment well
  • Ability to multitask
  • Ability to communicate and work well with others
  • Ability to lift heavy loads & Work in strenuous environments
  • Organized and efficient
  • Over 12 years experience in animal handling
  • Client-focused service
  • Handling credit transactions
  • Speedy and efficient
  • Engaging personality
  • Active listener
  • Multitasking
  • Medication dispensing
  • Medication labeling
  • Explaining treatment
  • Maintaining treatment notes
  • Subcutaneous injection
  • Technologically savvy
  • HIPAA guidelines
  • Telephone etiquette
  • Records maintenance and management
  • Reliable & trustworthy
  • Friendly, positive attitude
Experience
09/2022 to 02/2023
Receptionist/Technician Assistant (training) Unm Medical Group Rio Rancho, NM,
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
  • Assisted with new staff training, sharing key information about veterinary practice and protocols.
  • Entered insurance, demographics and health history into patient database.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Gathered, transcribed and typed medical information into charts.
  • Compiled physical and digital documents, charts and reports.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and labeled medications and instructed client on administration.
  • Partnered with IDEXX to collect and analyze blood samples to diagnose conditions and diseases.
  • Prepared and reviewed records and consent forms.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Supported veterinarians to drive quality care, advocate for pets and educate clients.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Managed/ maintained vaccination and health information on all clients. Ensuring it was correctly entered and filed.
  • Kept appropriate record of and protected clientele’s personal information such as: address, card information and medical history.
03/2022 to 10/2022
Waitress Fedex Louisville, KY,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Developed strong and lasting resident relationships.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
12/2021 to 04/2022
Barista Shift Lead Comphealth Wilkes Barre, PA,
  • Processed orders efficiently and timely
  • Used POS systems
  • Oversee baristas such as delegating task
  • Certified training for barista cervices
  • Greeted guests with pleasant smile and superior customer service.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
03/2021 to 11/2021
Waitress The Healing Hoof City, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
07/2019 to 03/2021
Barn Manager & Riding Instructor Company Name City, State,
  • Built positive relationships with students, parents, colleagues and administrators.
  • Managed and organized class records and reports.
  • Developed engaging and informative lesson plans that incorporated multiple learning modalities to help students grasp complex concepts.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
  • Mucked stalls and cleared manure out of paddocks.
  • Facilitated riding lessons weekly for students.
  • Inspected water troughs weekly to identify and repair leaks.
  • Ordered feed, bedding and farm supplies and tracked inventory.
  • Cared for horses, including turn in and turn out, blanketing, cleaning stalls, feeding and watering.
  • Performed simple farm maintenance such as fence repair and equipment troubleshooting.
  • Handled all animal intakes, including conducting basic medical examinations.
  • Employed broad range of instructional techniques to retain students' interest and maximize learning.
09/2018 to 07/2019
Office Assistant Company Name City, State,
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Received and screened high volume of internal and external communications.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Routed agreements, contracts and invoices through signature process.
  • Maintained business records by updating customer information.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
07/2018 to 08/2018
Veterinary Assistant Company Name City, State,
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Supervised waiting area, mopped floors and rearranged magazines to maintain office.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
10/2011 to 09/2014
Barn Manager Company Name City, State,
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Mucked stalls and cleared manure out of paddocks.
  • Cleaned and prepared stalls for newly acquired horses.
  • Inspected water troughs weekly to identify and repair leaks.
  • Ordered feed, bedding and farm supplies and tracked inventory.
  • Cared for horses, including turn in and turn out, blanketing, cleaning stalls, feeding and watering.
  • Performed simple farm maintenance such as fence repair and equipment troubleshooting.
  • Assisted students with preparing horses for lessons.
  • Held daily department meetings to discuss operational changes and implement new policies.
  • Handled all animal intakes, including conducting basic medical examinations.
Education and Training
Expected in 05/2017
High School Diploma:
Carrell Homeschool Academy - Buna, TX,
GPA:
Certifications

Certified Equine Massage Therapist

Trained to safely and efficiently diagnose and treat equines in need of massage therapy, see treatment to completion and follow up with patients.

Barista training and certification

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Carrell Homeschool Academy

Job Titles Held:

  • Receptionist/Technician Assistant (training)
  • Waitress
  • Barista Shift Lead
  • Waitress
  • Barn Manager & Riding Instructor
  • Office Assistant
  • Veterinary Assistant
  • Barn Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: