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Barn Manager Riding Instructor Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

First of all thank you for taking the time to consider my resume, I am thrilled to be beginning this new phase of life.

I am an Energetic and reliable worker with over five years of experience in service and support. Customer-focused team player offering expertise in customer service, handling stressful and fast paced environments, time management and sales. Dedicated to customer loyalty and satisfaction. I am also an enthusiastic individual with superior skills and bring a strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Managerial experience
  • Skilled manager
  • Good communication
  • Great with animals
  • Works well in team or individually
  • Business experience
  • Over 12 years experience in equine care
  • Navigates office equipment well
  • Ability to multitask
  • Ability to communicate and work well with others
  • Ability to lift heavy loads & Work in strenuous environments
  • Organized and efficient
  • Over 12 years experience in animal handling
  • Client-focused service
  • Communication and presentation
  • Handling credit transactions
  • Speedy and efficient
  • Cooperative team player
  • Engaging personality
  • Active listener
  • Multitasking
Experience
Waitress, 03/2022 to Current
Unm Medical GroupRio Rancho, NM,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Developed strong and lasting resident relationships.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Trained new employees on restaurant procedures and plating techniques.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
Barista Shift Lead, 12/2021 to 04/2022
FedexLouisville, KY,
  • Processed orders efficiently and timely
  • Used POS systems
  • Oversee baristas such as delegating task
  • Certified training for barista cervices
  • Greeted guests with pleasant smile and superior customer service.
  • Weighed, grounded and packed coffee to prepare customer orders.
  • Checked temperatures of freezers, refrigerators and heating equipment.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Trained new employees in operational procedures and modeled duties for front and back house positions.
  • Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
Waitress, 03/2021 to 11/2021
ComphealthWilkes Barre, PA,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
Barn Manager & Riding Instructor , 07/2019 to 03/2021
The Healing HoofCity, STATE,
  • Built positive relationships with students, parents, colleagues and administrators.
  • Managed and organized class records and reports.
  • Developed engaging and informative lesson plans that incorporated multiple learning modalities to help students grasp complex concepts.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
  • Mucked stalls and cleared manure out of paddocks.
  • Facilitated riding lessons weekly for students.
  • Inspected water troughs weekly to identify and repair leaks.
  • Ordered feed, bedding and farm supplies and tracked inventory.
  • Cared for horses, including turn in and turn out, blanketing, cleaning stalls, feeding and watering.
  • Performed simple farm maintenance such as fence repair and equipment troubleshooting.
  • Handled all animal intakes, including conducting basic medical examinations.
  • Employed broad range of instructional techniques to retain students' interest and maximize learning.
Office Assistant, 09/2018 to 07/2019
Company NameCity, State,
  • Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
  • Received and screened high volume of internal and external communications.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Routed agreements, contracts and invoices through signature process.
  • Maintained business records by updating customer information.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Veterinary Assistant, 07/2018 to 08/2018
Company NameCity, State,
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Supervised waiting area, mopped floors and rearranged magazines to maintain office.
  • Triaged incoming patients arriving for scheduled appointments or on emergent bases to route to appropriate surgeon or treatment area.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Collected and documented animal information such as weight, size, physical condition and food intake.
  • Assisted grooming staff with nail clipping, fur blow drying and combing out matted fur during high-volume periods, including holidays.
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
  • Unloaded and organized supplies and product inventory to maximize team efficiency.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
Barn Manager, 10/2011 to 09/2014
Company NameCity, State,
  • Maintained tidy barn by sweeping, cleaning and organizing feed and materials.
  • Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
  • Mucked stalls and cleared manure out of paddocks.
  • Cleaned and prepared stalls for newly acquired horses.
  • Inspected water troughs weekly to identify and repair leaks.
  • Ordered feed, bedding and farm supplies and tracked inventory.
  • Cared for horses, including turn in and turn out, blanketing, cleaning stalls, feeding and watering.
  • Performed simple farm maintenance such as fence repair and equipment troubleshooting.
  • Assisted students with preparing horses for lessons.
  • Held daily department meetings to discuss operational changes and implement new policies.
  • Handled all animal intakes, including conducting basic medical examinations.
Education and Training
High School Diploma: , Expected in 05/2017
Carrell Homeschool Academy - Buna, TX,
GPA:
Certifications

Certified Equine Massage Therapist

Trained to safely and efficiently diagnose and treat equines in need of massage therapy, see treatment to completion and follow up with patients.

Barista training and certification

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Resume Overview

School Attended
  • Carrell Homeschool Academy
Job Titles Held:
  • Waitress
  • Barista Shift Lead
  • Waitress
  • Barn Manager & Riding Instructor
  • Office Assistant
  • Veterinary Assistant
  • Barn Manager
Degrees
  • High School Diploma

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