Detail-oriented Barista with a year in a fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment.
Restocked display case with fresh donuts and bagels to ensure an attractive display and to promote food items as best as possible.
Cleaned and Sanitizes Work Satins after every order to prevent infections and maintain store professionalism
Elevated some customer loyalties by using strong communication and problem solving skills to resolve customer problems.
Maintained a high level of customer service to ensure the customer satisfaction.
Created a variety of coffee, milkshakes, thick shakes, smoothies and more with consistent postie reviews from returning customers.
Listened carefully to customer orders and more often then not would offer to upsell as much as possible.
Set and achieved goals for professional development including gaining my barista certificate, working towards my managers certificate as well as customer service achievements.
Memorized ingredients and recipes for all drinks and shakes we offered.
Maintained regular and consistent attendance
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prioritized drink requests while managing interruptions.
Complied with standards for merchandising, stocking and storing product.
Constantly expanded personal knowledge of coffee styles and varieties
Controlled line and crowd with quick, efficient service.
Engendered customer loyalty by remembering personal preferences and allergy information.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
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