Creative and outgoing Barista quickly mastering new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport. Enjoys engaging with people from all walks of life and excited to always learn new things. Knowledgeable in many types of brews and concoctions. Ability to remain calm and composed in busy work settings. Comfortable providing direct service or managing multiple employees.
Specialtys was a cafe and Peets Coffee combined. I trained for almost every aspect of a bakery including but not limited to: baking and decorating pastries, barista, customer service, training of new employees and supervisor / managerial tasks. Also accustomed to sandwhich, soup and salad making. At times of extreme pressure, I was constantly put in charge of directing the front of house staff so that shifts ran smoothly. I would multitask with cashiering, ringing / setting out food orders, and making drinks up to Peet's standard. At times, I was sent to other Specialty's locations in Chicago to train new employees and to be trained. I was expected to abide by both Specialty's and Peet's Coffees standards including cleanliness, and overall productivity. I pride myself on my phenomenal work ethic and integrity in this work environment. The cafe went out of business in March of 2019.
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