(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Motivated professional barista with 3+ years food and beverage experience in casual and quick service dining. Experienced in providing excellent customer service, and coaching in a fast paced, demanding environment. Knowledgeable in Starbucks and Universal Orlando standards and practices. Excited to grow within the company.

  • High volume cash-handling
  • Knowledgeable in viewing the venue from the customer POV
  • Versed in both UO and Starbucks company vision
  • Experienced in coaching other team members
Valencia Community College Orlando, FL Expected in : General Education - GPA :
Seaworld Parks - Barista/Barista Trainer
Williamsburg, VA, 07/2012 - Current
  • Provides friendly and expedient customer service to a variety of guests in a high volume environment
  • As a barista, consistently serves guests high quality, hand crafted beverages. These range from espresso beverages, teas, and frozen drinks.
  • As a trainer, provide redirecting and reinforcing feedback for trainees and seasoned coworkers. Recognize subsequent correct actions with praise.
  • Trained our newest Team Captain.
Bevmo Holdings Llc - Associate Trainer
Redwood City, CA, 02/2010 - 04/2012
  • Created customer connections to encourage returning guests. Multiple guests became regulars.
  • Trained various new hires and new management. Multiple MIT's became assistant and general managers at my location following training.
Gamestop - Customer Experience Lead
City, STATE, 09/2009 - 02/2010
  • Provide Customer Service,
  • Advise clients or customers,
  • Answer customer inquiries relating to game, console or device nature. This includes genre, rating, game engine, and suggestions
  • Clean rooms or work areas
  • Demonstrate how to use gaming consoles
  • Up-sell merchandise
  • Use computers to enter, access or retrieve data; including contacting other locations
  • Arrange merchandise display in a neat and pleasing manner

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School Attended

  • Valencia Community College

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  • Barista/Barista Trainer
  • Associate Trainer
  • Customer Experience Lead


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