Bar Supervisor resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Customer-oriented [Job Title] with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Successful at leading team activities in a [Description] bar. Knowledgeable about hiring, training and motivating strong employees to build a successful team. Adaptable and industrious professional with a superior work ethic and strong problem-solving skills. Goal-driven restaurant management professional with a solid background in both front- and back-of-house positions. Specializing in bar operations, team leadership and responsible alcohol service.
Skills
Accurate money handling
Point of sale knowledge
Daily specials memorization
Guest relations
Cash handling
Verbal and written communication
Staff Management
Customer-oriented
Active listening skills
Cash handling and management
Quick learner
Key holder experience
Motivated team player
Upselling techniques
Natural leader
Positive and friendly
Activity Planning
Highly motivating
Customer service professional
Energetic personality
Healthy lifestyle role model
Excellent sales skills
Team Leadership
Performance improvements
Employee Development
Schedule Management
Work History
12/2016 to CurrentBar SupervisorLegends | Seattle, WA,
Fostered repeat customers by consistently providing efficient, friendly service
Maintained relationships with restaurant vendors to implement cost controls and facilitate effective inventory management
Used Microsoft Excel to process all invoices and inventory purchases
Oversaw bar display to maximize attractiveness and functionality
Conducted bar training sessions for 8-10 new employees to teach proper bar services
Increased bar revenue by developing and marketing featured cocktails
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Oversaw day to day activities of 8-10 employees in fine dining establishment, fostering inspiring atmosphere to optimize employee experiences
Completed bar opening and closing procedures
Purchased supplies according to expected demand
Handled cash on daily basis, which built trustworthiness and loyalty with owners
Checked ID cards and verified bar guests were of legal age
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
Worked with distributors to add new products to bar menu
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
Took customer orders and capitalized on opportunities to sell special beverage and food options
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
Assisted servers with specialty drinks orders by preparing on-demand items without delay
Recruited and trained 3 bartenders and barbacks and scouted and auditioned performers for various special events
11/2016 to CurrentShift ManagerKrystal | Jacksonville, FL,
Kept employees operating productively and working on task to meet business and customer needs.
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
Exercised composure under pressure and in escalated customer service scenarios.
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Coached crew members to optimize performance and motivate toward more efficient work.
Supervised employees and oversaw quality compliance with company standards for food and services.
06/2014 to 10/2016Fine Dining and Banquet ServicePiggy's Restaurant And Blue's Lounge | City, STATE,
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Expected in 05/2011High School Diploma | West Salem High School, West Salem, WIGPA:
Expected in 12/2022Bachelor of Science | Therapeutic RecreationUniversity of La Crosse-WI, Wisconsin, GPA:
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