Bar Supervisor Resume Example
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BAR SUPERVISOR
Professional Summary
Customer-oriented [Job Title] with excellent interpersonal and communication skills focused on guest satisfaction. Recognized food and beverage expert. Recent license in preparation and sale of alcoholic beverages, bar procedures and liquor laws. Successful at leading team activities in a [Description] bar. Knowledgeable about hiring, training and motivating strong employees to build a successful team. Adaptable and industrious professional with a superior work ethic and strong problem-solving skills. Goal-driven restaurant management professional with a solid background in both front- and back-of-house positions. Specializing in bar operations, team leadership and responsible alcohol service.
Skills
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Work History
12/2016 to CurrentBar SupervisorLegends | Seattle , WA
- Fostered repeat customers by consistently providing efficient, friendly service
- Maintained relationships with restaurant vendors to implement cost controls and facilitate effective inventory management
- Used Microsoft Excel to process all invoices and inventory purchases
- Oversaw bar display to maximize attractiveness and functionality
- Conducted bar training sessions for 8-10 new employees to teach proper bar services
- Increased bar revenue by developing and marketing featured cocktails
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
- Oversaw day to day activities of 8-10 employees in fine dining establishment, fostering inspiring atmosphere to optimize employee experiences
- Completed bar opening and closing procedures
- Purchased supplies according to expected demand
- Handled cash on daily basis, which built trustworthiness and loyalty with owners
- Checked ID cards and verified bar guests were of legal age
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Worked with distributors to add new products to bar menu
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
- Took customer orders and capitalized on opportunities to sell special beverage and food options
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Recruited and trained 3 bartenders and barbacks and scouted and auditioned performers for various special events
11/2016 to CurrentShift ManagerKrystal | Jacksonville , FL
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
06/2014 to 10/2016Fine Dining and Banquet ServicePiggy's Restaurant And Blue's Lounge | City , STATE
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
- Set dining tables to prepare for diverse types of events and follow strict service standards.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
05/2011High School DiplomaWest Salem High School, City, State
Expected in 12/2022Bachelor of Science | Therapeutic RecreationUniversity of La Crosse-WI, City
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Resume Overview
School Attended
- West Salem High School
- University of La Crosse-WI
Job Titles Held:
- Bar Supervisor
- Shift Manager
- Fine Dining and Banquet Service
Degrees
- 05/2011 High School Diploma
Expected in 12/2022 Bachelor of Science | Therapeutic Recreation
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