- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
I have 40 years of experience in the food and beverage industry. 16 years of which employed at fortune bay. I have 5 years total experience as a bar supervisor. During my time at fortune bay I have built a strong rapport with both the customers and staff. This gives me a unique insight into the ways to diffuse high stress situations and encourage teamwork. My work in retail gave me more experience in billing, vendor relations, inventory control, and creating the work schedule. My time in banquets also gave me a well-rounded understanding of both the food and beverage aspects of that department; along with furthering my knowledge and experience in event planning.
I believe that I am the most qualified choice for this position. My years of experience have given me a unique understanding of the customers, the staff, the procedure's and policies, and a wealth of experience managing high stress, confrontational situations. I always have been and always will be dedicated to the success of this department and fortune bay in general.
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Columbus Hospitality – Sanibel, FL,
- Performed opening and closing procedures each day.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Monitored patron alcohol consumption to encourage safety.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Hillel: The Foundation For Jewish Campus Life – Bloomington, IN,
- Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Evaluated documentation such as invoices and shipping paperwork for accuracy and compliance.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
Fortune Bay – City, STATE,
- Set up for events, including preparing serving and appetizer trays and setting tables.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Provided exceptional service to high volume of daily customers.
Summit County High School - Frisco, CO,
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Resume Overview
School Attended
- Summit County High School
Job Titles Held:
- Bar Supervisor
- Manager of Operations
- Banquets Food Service Waiter
Degrees
- High School Diploma
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