LiveCareer-Resume

bar restaurant manager resume example with 11+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Skills
  • Supply Replenishment
  • Employee Training
  • Customer Relations
  • Teamwork and Collaboration
  • Problem Detection and Resolution
  • Decision Making
  • Flexible and Adaptable
  • Quality Assurance
  • Customer Service
  • Service-Oriented
  • Program File Distribution
  • Excel Spreadsheets
  • Report Analysis
  • Memo Preparation
  • 10-Key Proficiency
  • Meeting Planning
  • Records Management Systems
  • PC Proficient
  • Data Entry Documentation
  • Detailed Meeting Minutes
  • Technologically Savvy
  • Appointment Coordination
  • Ease with Computers and Technology
  • Multi-Line Telephone Systems
  • Professional and Courteous
  • Multitasking and Time Management
  • Task Prioritization
  • Document and File Management
  • Confidentiality and Data Protection
Experience
06/2022 to Current Bar & Restaurant Manager Hyatt | Bonita Springs, FL,
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Greeted guests with friendliness and professionalism.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Effectively multitasked within fast-paced environment.
  • Executed cash transactions quickly and accurately.
  • Backed up cashier staff with processing customer orders and payments.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
04/2020 to Current Administrative Assistant Waste Connections | Fort Ann, NY,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Composed correspondence, reports and meeting notes.
  • Maintained accurate department and customer records.
  • Coordinated appointments, meetings and conferences.
  • Scheduled appointments, meetings and events for management staff.
  • Prepared and prioritized calendars and correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Utilized editing programs to proofread content for typo-free emails, memos and documentation.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Compiled and produced presentations and reports as directed by leadership team.
  • Answered phones to direct callers, schedule appointments and provide general office information.
  • Obtained scanned records and uploaded to database.
  • Delivered exceptional customer service through direct communication with clients and team members.
  • Met incoming guests and clients, offering immediate assistance.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Responded to inquiries via email, telephone and social media platforms.
  • Generated office correspondence and reports.
  • Produced and distributed memos, newsletters and other forms of communication.
05/2001 to 05/2010 Appeals Specialist Bluecross Blueshield Of South Carolina | Delaware, OH,
  • Identified reasons behind denied claims and worked closely with insurance carriers to promote resolutions.
  • Verified policy holder data, including age, contact number and physical address.
  • Complied with confidentiality regulations in handling customer information.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Modified, updated and processed existing policies and claims to reflect changes in beneficiary, amount of coverage and type of insurance.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Composed business correspondences for supervisors, managers and other professionals.
  • Collaborated with fellow team members to manage large volume of claims.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
Education and Training
Expected in | Liberal Arts and General Studies Holy Cross College, Notre Dame, IN, GPA:
Expected in High School Diploma | Scecina Memorial High School, Indianapolis, IN, GPA:

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Resume Overview

School Attended

  • Holy Cross College
  • Scecina Memorial High School

Job Titles Held:

  • Bar & Restaurant Manager
  • Administrative Assistant
  • Appeals Specialist

Degrees

  • Some College (No Degree)
  • High School Diploma

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*As seen in:As seen in: