Bar Manager Resume Example Lucky Dog Bark And Brew

BAR MANAGER

Professional Summary

Very upbeat and motivated personality, focused on quality control and customer relationships. Onboard and supervise bar staff to continuously improve team performance and hit revenue objectives. Experienced bar manager with 10+ years of restaurant experience and forward-thinking, analytical approaches to meet business challenges. Skilled in spearheading promotions and special events. Very versatile and adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Adept at calibrating and maintaining information and daily business operations Motivational leader and problem solver.

Skills

Team Leadership
Conflict Resolution
Team Building
Verbal and written communication
Wine and liquor knowledge

Workflow planning
Recruitment
Scheduling
Media operations knowledge
Relationship-Building

Work History

Bar Manager, 10/2018 to Current
Lucky Dog Bark And Brew – Charlotte, NC

Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Developed unique events and special promotions, including monthly drink specials and monthly animal rescue donations to drive sales.
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Project Coordinator, 08/2018 to 02/2019
Kirlin – Charlotte, NC

Checked compliance of company safety plan and delivered recommendations to address regulatory issues.
Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation.
Tracked all hours and expenses to keep project on task and within budgetary parameters.
Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress.
Kept projects on schedule by managing deadlines and adjusting workflows as needed.
Gathered requirements for ongoing projects and organized details for management use.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Collaborated with project owners and team members to set ambitious but achievable goals.
Oversaw productivity streams for ongoing and special projects.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Paid vendors by monitoring discount opportunities and paid employees by receiving and verifying expense reports.
Generated financial statements and reports detailing accounts receivable status

Accounts Receivable Specialist, 12/2017 to 11/2018
F&M Supply – Chambersburg, PA

Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Tracked invoices, receipts and deposit slips to generate monthly fiscal statements.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Processed tax exempt certificates, coupons and vendor credit inquiries.
Tracked contracts, proposals and waivers to keep billing accurate and current.
Prepared and mailed invoices to customers, processed payments and documented account updates.
Reviewed accounts on monthly basis to assess aging and pursue collection of funds.

Assistant RV Resort Manager, 10/2016 to 11/2017
Sun RV Resorts – Glenbeulah, WI

Greeted and assisted guests by gathering information pertaining to reservations or requests.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
Proved successful working within tight deadlines and fast-paced atmosphere.
Developed and maintained courteous and effective working relationships.
Managed team of 20 employees, overseeing hiring, training, and professional growth of employees.
Maintained energy and enthusiasm in fast-paced environment.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.

Education

Bachelor of Science: Human Communication, 08/2016
Shippensburg University Of Pennsylvania - Shippensburg, PA

Resume Overview

Companies Worked For:

Lucky Dog Bark And Brew
Kirlin
F&M Supply
Sun RV Resorts

School Attended

Shippensburg University Of Pennsylvania

Job Titles Held:

Bar Manager
Project Coordinator
Accounts Receivable Specialist
Assistant RV Resort Manager

Degrees

Bachelor of Science : Human Communication , 08/2016

Bar Manager Resume Example

Resume Score: 80%

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