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bar manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Currently looking to relocate to the Frederick, MD area as soon as possible.

Looking to secure a challenging position in a reputable organization to be able to expand my learning, knowledge and skills, while making a significant contribution to the success of the company and my career like.

If you are looking for a highly analytically driven, organized, well diverse, hard-working, multi-tasking employee, I am ready to start!

Skills
  • Marketing
  • Staff development
  • Sales Techniques
  • Issue and conflict resolution
  • Systems and automation applications
  • Workforce Management
  • Key accounts and territory management
  • Problem resolution
  • Work ethic
  • Team management
  • People skills
  • CRM
Experience
01/2016 to Current
Bar Manager Four Seasons Hotels Inc Nevis, MN,
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Strategized long-term business needs by gathering guest relations feedback for process improvements.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Increased revenue by promoting additional items and assisting with beverage menu creation.
  • Poured wine, beer and spirits for dining room patrons.
  • Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide appropriate food recommendations for guests.
  • Devised unique events and special promotions, including music events from NYC to drive sales.
  • Wrote operational manuals and created in-house documentation, including food and liquor inventory systems.
  • Provided quality control when creating house-made infusions, daily juice and preparations to eliminate downtime and maximize revenue.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Analyzed market demographics and adapted restaurant designs and menu to cater to targeted market.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Monitored cash intake to eliminate discrepancies.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
12/2016 to 05/2018
Financial Analyst Time Warner Cable Grand Island, NE,
  • Analyzed financial data to identify financial trends, patterns and strategy and compiled information into reports.
  • Conducted periodic risk analysis and evaluation for Provision for Loan Loss (PLL).
  • Monitored and analyzed key performance indicators and financial ratios.
  • Executed and reported variance and gap analysis.
  • Compiled analytical results and data into reports.
  • Researched and analyzed new statistical data trends and recommended strategies for clients.
  • Partnered with business development to identify major account opportunities.
  • Identified operational process inefficiencies and recommended necessary improvements.
10/2014 to 09/2016
Service Advisor/Financial Manager Scranton Dodge Chrysler Jeep City, STATE,
  • Recommended additional, useful services to customers, which helped to increase overall sales.
  • Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
  • Immediately escalated incidents to remain compliant with company's standard procedures and processes.
  • Set up and activated customer accounts.
  • Provided advice and front-line expertise to internal committees in order to improve team, service and procedural standards.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
  • Provided detailed monthly departmental reports and updates to senior management.
  • Informed customers about all product lines and services offered by company.
Education and Training
Expected in 06/2007
High School Diploma:
Valley View High School - Archbald, PA
GPA:
Expected in
Associate of Science: Physical Therapy (Pre-Physical Therapy)
King's College - Wilkes-barre, PA
GPA:
  • Completed coursework in Business Management

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Resume Overview

School Attended

  • Valley View High School
  • King's College

Job Titles Held:

  • Bar Manager
  • Financial Analyst
  • Service Advisor/Financial Manager

Degrees

  • High School Diploma
  • Associate of Science

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