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bar manager resume example with 9+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Reliable and hardworking Manager familiar with working alone or with team to serve more than 350 customers per shift. Experienced overseeing complex server waitstaff, food delivery and customer support operations. Thriving interpersonal and multitasking skills honed in fast-paced environment.

Skills
  • Staff training and development
  • Outgoing personality
  • Service-oriented mindset
  • Proficient in mixology
Experience
08/2020 to Current
Bar Manager Iron Hill Brewery Media, PA,
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Managed customer service by training staff, overseeing operations and resolving issues quickly.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
03/2019 to 08/2020
Service Professional Horizon Services Pemberton, NJ,
  • Wrote reports outlining results to facilitate management decision making.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
02/2012 to 03/2019
Server Xanterra Parks & Resorts Greenwood Village, CO,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Calculated charges, issued table checks and collected payments from customers.
07/2012 to 10/2015
Certified Hemodialysis Technician Phoenix Children's Hospital Milwaukee, WI,
  • Took and documented patients' vital statistics, including temperature, blood pressure and pulse and respiration rates, before and after dialysis treatment.
  • Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
  • Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
  • Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
  • Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
  • Counseled and made recommendations to patients, caregivers and families about communicative strategies and devices.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
  • Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Education and Training
Expected in 05/2021 to to
BBA: Management
Central Christian College Of Kansas - Mcpherson, KS
GPA:
  • Honor Roll Fall 2020
  • Dean's List Honoree December 2020
  • Cum laude graduate
Expected in 05/2018 to to
Associate of Applied Science: Applied Technology
Oklahoma State University - Oklahoma City - Oklahoma City, OK
GPA:
Expected in 05/2018 to to
Associate of Arts: Enterprise Development
Oklahoma State University - Oklahoma City - Oklahoma City, OK
GPA:

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Resume Overview

School Attended

  • Central Christian College Of Kansas
  • Oklahoma State University - Oklahoma City
  • Oklahoma State University - Oklahoma City

Job Titles Held:

  • Bar Manager
  • Service Professional
  • Server
  • Certified Hemodialysis Technician

Degrees

  • BBA
  • Associate of Applied Science
  • Associate of Arts

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