LiveCareer-Resume

bar manager resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Knowledgeable restaurant worker trained in bar operations and offering diligent leadership, planning and organizational skills. Dedicated to maximizing profits with effective cost controls and promotional strategies. Skilled team builder and trainer with solid customer service background.

Multi-talented Bar Manager able to transform under-performing establishments into successful operations. Motivational team builder and superior problem solver. Excel at overcoming challenges and streamlining operations for optimal efficiency.

Skills
  • Service-oriented mindset
  • Health codes compliance
  • Safe serving knowledge
  • Employee training
  • Staff training and development
  • Outgoing personality
  • Marketing and sales experience
  • Wine and liquor expertise
  • Proficient in mixology
  • Organizational ability
  • Purchasing and planning
  • Supervision and training
  • Schedule management
  • Recruiting and hiring
Education and Training
Southeast Polk High School Pleasant Hill, IA Expected in 05/2012 High School Diploma : - GPA :
Experience
Legends - Bar Manager
Irvine, CA, 03/2018 - 06/2020
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Developed and implemented quarterly drink menus and specials, increasing beverage sales by [Number]%.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Reorganized bar stations to streamline overall efficiency and service flow.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Maintained current knowledge of all bar and menu options to prepare specialty or routine drink orders and provide appropriate food recommendations for guests.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Increased revenue by promoting additional items and assisting with beverage menu creation.
  • Created list of signature beverage items to increase overall revenue and patron loyalty.
  • Monitored cash intake to eliminate discrepancies.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Delivered drink service at busy restaurant and served over [Number] guests nightly.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
Tri County Services - Direct Care Provider
Liberty, TX, 03/2018 - 03/2019
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Oversaw and planned resident schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Prepared food and helped patients eat to support healthy nutrition.
Bridger Steel - Customer Service Representative
Brandon, SD, 06/2014 - 07/2015
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated customers on special pricing opportunities and company offerings.
  • Reviewed account and service histories to identify trends and issues.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.

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Resume Overview

School Attended

  • Southeast Polk High School

Job Titles Held:

  • Bar Manager
  • Direct Care Provider
  • Customer Service Representative

Degrees

  • High School Diploma

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