bar manager resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Logical individual possessing unprecedented customer service, organizational and oral communication skills. Equipped with 2 years of experience managing 30-seat bar on day-to-day basis. Highly intuitive with inventory control and money saving strategies.
Skills
Cash drawer balancing
POS systems
Payment processing
Issue resolution
Inventory control
Strong communication skills
Staff training and development
Outstanding leadership skills
Experience
05/2015 to Current
Bar ManagerMoonrise Hotel – Saint Louis, MO,
Gave input on how to improve training and employee productivity.
Coached new team members on job tasks and performance strategies.
Facilitated on-site staff training and developed processes and procedures to increase accuracy.
Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
Maintained open and professional team relationships to quickly identify and resolve issues.
Managed day-to-day operations, including supervision and assignment delegation for 6 member team.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Worked with management to plan and implement special events to boost customer numbers and profits.
Maintained tight financial controls with highly accurate daily registers.
Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Managed customer service by training staff, overseeing operations and resolving issues quickly.
Created list of signature items to increase overall revenue.
Reorganized bar stations to streamline overall efficiency and service flow.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
Made product recommendations to customers based on preference, food pairings and special promotions.
Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Monitored cash intake to eliminate discrepancies.
Monitored patrons to keep alcohol consumption in designated areas.
Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
Maximized employee morale and corrected performance issues in accordance with established standards.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
02/2014 to 07/2015
Home CaregiverPhoenix Home Care And Hospice – Lawrence, KS,
Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
Worked to improve patient outlook and daily living through compassionate care.
Maintained clean and well-organized environment to promote client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
Followed physician orders when providing care and monitoring client well-being, safety and comfort.
Monitored clients' progress to report necessary changes.
Supervised and supported activities of daily living such as medication administration and personal hygiene.
Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Provided mental and emotional support to keep clients happy and healthy.
Administered personal care to clients within private home settings and championed patient independence and well-being.
Maintained strong knowledge of medications and medical terminology through continued education and seminars.
01/2014 to 06/2015
CashierSsp Group – Portland, OR,
Assisted customers with account updates, new service additions and promotional offers.
Helped customers find specific products, answering questions and offering advice.
Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Processed returned items in accordance with store policy.
Welcomed customers, offering assistance to help find necessary store items.
Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Drove sales and add-on purchases by promoting specific item options to customers.
Processed customer payments quickly and returned exact change and receipts.
Education and Training
Expected in 06/2010 to to
Career Diploma: Introduction To Photography Ashford University - San Diego, CA GPA:
Expected in 12/2017 to to
Associate of Arts: Photography The Art Institute of Pittsburgh - Pittsburgh, PA GPA:
Expected in to to
Career Diploma: Bookkeeping Ashworth College - Norcross, GA GPA:
Certifications
SafeServ certification: Food Handling
OSHA certification: Food Handling
Occupational Safety and Health, Food Safety: Certified
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