Highly proactive manager with 25 years of experience in team leadership in restaurant industry. Background includes sales, management and customer service in fast-paced settings. Talented leader offering decades of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and effective cost controls. Service-oriented with great multitasking, safety management and decision-making skills. Customer relations, floor planning and menu development expertise. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Manager with experience leading multi-million dollar restaurants as well as banquet and catering operations at award-winning restaurants around country. Driven to raise standards for fine dining and all aspects of guest relations. Swift problem solver with quick and effective solutions to wide array of issues. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Enthusiastically eager to contribute to team success through hard work, attention to detail . Expert understanding of targets and schedules. Motivated to learn and grow in multiple environments.
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