bar manager resume example with 13+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Motivated Bar Manager with expertise in beer, liquor and wine and solid background in team leadership and operations. Engages guests by creating experiences and building relationships while honing craft. Bringing ten years in industry and expert mixology skills to drive business growth. Reliable and hardworking bartender works autonomously or in teams to serve over 80-100 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Skills
Service-oriented mindset
Safe serving knowledge
Original recipes
Proficient in mixology
Organizational ability
Customer relations
Outgoing personality
Health codes compliance
Staff training and development
Training
Recruitment and hiring
Purchasing
Sanitation
Portioning understanding
Diverse beverage knowledge
Experience
06/2017 to CurrentBar ManagerBmi Hospitality Management | Olympia, WA,
Interviewed, hired and trained staff to improve customer retention and bolster sales.
Resolved escalated customer complaints to maximize satisfaction and loyalty.
Monitored cash intake to reduce discrepancies.
Restocked beer and liquor regularly and after special events.
Maintained detailed inventory of bar supplies and stocked work areas.
Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
Monitored patron alcohol consumption to encourage safety.
Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
Reorganized bar stations to streamline service flow.
Prepared specialty drinks to support servers.
Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Increased revenue by promoting additional products and assisting with beverage menu.
Increased profits by overseeing inventory and strategically increasing menu prices.
Poured wine, beer and cocktails for patrons.
Created signature beverages to increase revenue and patron loyalty.
Developed and implemented drink specials to increase sales %
11/2013 to 10/2016Post Master ReliefUncle Julio's | Fairfax, VA,
Communicated postal laws and regulations.
Helped customers pick out post office products.
Organized and supervised activities in post office, including organizing and processing incoming and outgoing mail.
Supervised daily post office operations and updated procedures to increase overall productivity.
Directed and coordinated operational and management services in post office with over 50 daily visitors.
Resolved complex issues and daily customer complaints.
Collected rent for over 150 post office boxes and kept detailed records.
Maintained customer satisfaction rate by quickly and professionally settling disputes.
Reviewed and audited records with 100% accuracy.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
09/2006 to 09/2012BartenderPayne's Kettle & Keg | City, STATE,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Balanced daily registers and generated sales reports for management.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Interacted with customers, completed transactions and maintained work areas according to all relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Kept supplies stored in proper locations according to health code standards.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Used POS system to input orders, create checks and issue receipts.
Reduced inventory losses and moved older products by creating new drink menu items.
Education and Training
Expected in 06/2007 to to High School Diploma | Dunkirk Senior High School, Dunkirk, NYGPA:
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