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Bar Manager Resume Example

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Tara
Herndon
Professional Summary

Ambitious and enthusiastic Restaurant Manager with an innovative approach to raising service standards. My mission is to develop a great rapport with my guests via meaningful conversations and earning trust ensuring that each guest's experience is personalized and satisfies their needs. Excellent at building long-lasting relationships and multitasking. Always ready to support team needs.

Skills
  • Team Leadership
  • Training and Development
  • Health Codes Compliance
  • Safe food handling
  • Kitchen equipment operation and maintenance
  • Knowledge of all recipes and menu planning
  • Performance improvement
  • Works efficiently with Point of Sale (POS) system operation
Education
Liberty High SchoolBealeton, VA06/2008High School Diploma
  • Member of National Honor's Society
  • GT and advanced classes
Radford UniversityRadford, VAIntended Bachelor of Arts: Interior Design
  • Majored in Interior Design
  • Minored in Psychology
  • Member of American Society of Interior Design
Certifications

ServSafe Food Handler

ServeSafe Alcohol

SafeFood

EEOC and Harassment Course

Work History
Fat Tuesday's- Bar Manager
Warrenton, VA07/2020 - Current
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Checked ID cards and verified bar guests were of legal age.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, which built trustworthiness and loyalties with the owners.
  • Reduced financial inaccuracies by using POSitouch system while verifying receipts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Determined business needs by acquiring client feedback for process improvements.
  • Conducted and managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Served 200+ customers daily while also creating new clientele.
Outback Steakhouse- Restaurant Manager
Warrenton, VA04/2018 - 07/2020
  • Carefully interviewed, hired and delivered in-depth training to new employees who held food preparation and customer-facing roles to promote strong team performance.
  • Continuously evaluated business operations to effectively forecast workflows for optimal area coverage and customer satisfaction.
  • Prepared for and executed new menu implementations.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing recurring business.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations expeditiously.
  • Created and deployed successful strategies to boost restaurant performance, streamline food preparation processes and improve efficiency in various areas.
  • Managed and assisted an 8+ person team of cooks and back of house staff for a high-end restaurant.
  • Correctly calculated inventory and ordered supplies accordingly.
  • Interacted positively and held meaningful conversations with guests
  • Recognized and formally acknowledged exceptional staff performance by creating fun-based incentives which boosted morale and productivity.
  • Conducted staff meetings regularly to provide valuable, essential information to staff (ie. New/altered company policies, menu changes, COVID-19 pandemic mandates).
Outback Steakhouse- Restaurant Bar Manager
Warrenton, VA08/2013 - 04/2018
  • Inventoried all bar products and ordered liquor, beer, wine, and bar supplies as needed.
  • Generated higher ticket averages by training new hires with suggestive up-selling techniques.
  • Implemented drink preparation procedures which reduced wasted stock
  • Requested official identification and verified identification in order to consistently meet legal standards for sales of alcoholic beverages.
  • Operated efficiently in high-volume settings.
  • Conducted regular bar cleans to ensure cleanliness while also adhering to sanitation guidelines and procedures
  • Assisted servers with specialty drink orders by preparing on-demand items without delay.
  • Assisted with administrative duties normally tasked to Restaurant Managers
Outback Steakhouse- Server
Warrenton, VA08/2012 - 08/2013
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize dissatisfied clientele.
  • Collected credit card, cash and gift certificate payments and dispensed accurate change for cash transactions.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying accuracy of meals.
  • Applied comprehensive knowledge of high-profit menu items to recommend specific items, taking into account customer preferences and food allergies. This assisted with upselling to enhance sales.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing a safe and welcoming environment for all patrons.
  • Created returning customers through meaningful conversations with all guests
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Resume Overview

Companies Worked For:

  • Fat Tuesday's
  • Outback Steakhouse

School Attended

  • Liberty High School
  • Radford University

Job Titles Held:

  • Bar Manager
  • Restaurant Manager
  • Restaurant Bar Manager
  • Server

Degrees

  • High School Diploma
    Intended Bachelor of Arts : Interior Design

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