Bar Manager resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Motivated and enthusiastic employee with exceptional customer service. Ability to uphold and execute exemplary written and verbal communication skills. Has excellent initiative and efficient work ethic that increases ability to promptly learn new practices and procedures.
Skills
Team Leadership
Conflict Resolution
Scheduling
Training and Mentoring
Safety Awareness
Adaptability
Critical thinking
Self-motivated professional
Customer Service
Multitasking abilities
Organization and Time management
Interpersonal Communication
Work History
10/2020 to CurrentBar ManagerMoonrise Hotel | Saint Louis, MO,
Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
Determined business needs by acquiring client feedback for process improvements.
Merged productivity initiatives while complying with restaurant policies and procedures.
Reduced labor costs by improving employee schedules and workflow to capitalize on individual strengths and better meet customer demands.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
Guaranteed optimal beverage stock by assessing monthly inventory and collaborating with owners for corrective action planning to limit expenses.
08/2020 to 10/2020Dental Treatmet Coordinator Stafford Healthcare | Kent, WA,
Assisted patients in completing necessary medical forms and documentation.
Gained knowledge in dental terminology and insurance breakdowns to communicate with external stakeholders.
Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Scheduled patient appointments in respective doctors' calendars and followed up with patient reminders.
Frequently re-evaluated patient histories and current information while scheduling follow-ups and other appointments.
02/2019 to 08/2020ServerBlackberry Farm | Maryville, TN,
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Carried out opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cultivated warm relationships with regular customers.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
06/2018 to 08/2018Spa CoordinatorLash | City, STATE,
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Maintained solid knowledge base of all spa products and services.
Recommended and sold spa packages and memberships based on client's preferences and needs.
Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.
Anticipated and addressed guests' service needs by reviewing daily spa appointments.
Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
Managed front desk by answering phones, scheduling appointments and greeting guests.
Education
Expected in 05/2022Associate Of Applied Arts | General StudiesHonolulu Community College, Honolulu, HIGPA:
Expected in 05/2016H.S Diploma | A. Crawford Mosley High School, Lynn Haven, FLGPA:
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