Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Motivated and enthusiastic employee with exceptional customer service. Ability to uphold and execute exemplary written and verbal communication skills. Has excellent initiative and efficient work ethic that increases ability to promptly learn new practices and procedures.

Skills
  • Team Leadership
  • Conflict Resolution
  • Scheduling
  • Training and Mentoring
  • Safety Awareness
  • Adaptability
  • Critical thinking
  • Self-motivated professional
  • Customer Service
  • Multitasking abilities
  • Organization and Time management
  • Interpersonal Communication
Work History
Bar Manager, 10/2020 to Current
Moonrise HotelSaint Louis, MO,
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing improvement over prior onboarding process.
  • Determined business needs by acquiring client feedback for process improvements.
  • Merged productivity initiatives while complying with restaurant policies and procedures.
  • Reduced labor costs by improving employee schedules and workflow to capitalize on individual strengths and better meet customer demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Guaranteed optimal beverage stock by assessing monthly inventory and collaborating with owners for corrective action planning to limit expenses.
Dental Treatmet Coordinator , 08/2020 to 10/2020
Stafford HealthcareKent, WA,
  • Assisted patients in completing necessary medical forms and documentation.
  • Gained knowledge in dental terminology and insurance breakdowns to communicate with external stakeholders.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Scheduled patient appointments in respective doctors' calendars and followed up with patient reminders.
  • Frequently re-evaluated patient histories and current information while scheduling follow-ups and other appointments.
Server, 02/2019 to 08/2020
Blackberry FarmMaryville, TN,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Carried out opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Spa Coordinator, 06/2018 to 08/2018
LashCity, STATE,
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained solid knowledge base of all spa products and services.
  • Recommended and sold spa packages and memberships based on client's preferences and needs.
  • Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.
  • Anticipated and addressed guests' service needs by reviewing daily spa appointments.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
  • Managed front desk by answering phones, scheduling appointments and greeting guests.
Education
Associate Of Applied Arts: General Studies, Expected in 05/2022
Honolulu Community College - Honolulu, HI
GPA:
H.S Diploma : , Expected in 05/2016
A. Crawford Mosley High School - Lynn Haven, FL
GPA:
Additional Information

Professional References:

Jonathan Yano

Tex 808 BBQ and Brews

General Manager Operating Partner

Cell: 808-589-7974

Email: resumesample@example.com

Rachael Akiona

Teddy's Bigger Burgers

General Manager

Cell: 808-256-4940

Email: resumesample@example.com

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Resume Overview

School Attended

  • Honolulu Community College
  • A. Crawford Mosley High School

Job Titles Held:

  • Bar Manager
  • Dental Treatmet Coordinator
  • Server
  • Spa Coordinator

Degrees

  • Associate Of Applied Arts
  • H.S Diploma

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