LiveCareer-Resume

bar manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Knowledgeable Restaurant Manager with over ten years in the Food and Beverage industry dedicated to client satisfaction and building relationships to maximize growth and sales.

Skills
  • Verbal and Written Communication
  • Cost Control
  • Responsible Alcohol Service
  • Service Oriented
  • Issue Resolution
  • Vendor Relations
  • Inventory Management
  • Relationship Building
  • Profit Optimization
  • Investigating Complaints
  • Documentation and Recordkeeping
  • Database Interface and Query Software
  • Staffing and Sales Reporting
  • Service Delivery Management
  • Planning & Organizing
  • Promotional Planning
  • Problem-Solving
  • Quality Assurance
  • Merchandising
  • Upselling
  • Multi-tasking
Education and Training
Newark High School Newark, DE, Expected in 06/2009 High School Diploma : - GPA :
Experience
Kimpton Hotels - Bar Manager
Los Angeles, CA, 01/2023 - Current
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Created signature beverages to increase revenue and patron loyalty.
  • Developed and implemented bartender training programs, policies and procedures.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Maintained detailed inventory of bar supplies and stocked work areas.
Cedar Fair Entertainment Company - Restaurant Manager
Santa Clara, CA, 08/2022 - 01/2023
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Hired and trained new staff on established company policies and procedures
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Optimized profits by controlling food, beverage and labor costs.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
  • Enforced sanitary practices for food handling, general cleanliness and maintenance of dining and kitchen areas.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Performed opening and closing duties which included reconciliation of multiple cash banks and balancing of multiple cash drawers
  • Utilized MS Office applications such as Word and Excel for day to day operations.
  • Utilized internal computer systems for day to day operations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Explained goals and expectations required of trainees.
Raising Cane's - Assistant General Manager
Evergreen Park, IL, 07/2020 - 08/2022
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.
  • Maintained and managed all beer, wine, and liquor ordering and inventory.
  • Responsible for all front of house scheduling.
  • Created cocktail menus, wine lists, and beer menus to maintain profitable costs.
  • Built relationships with new guests and maintained long standing relationships with established guests.
  • Resolved and guest issues in a timely and professional manner.
  • Oversaw payroll preparation and administration for staff.
  • Helped team develop specialized projects, events and promotions.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Developed and implemented promotions and publicity programs to achieve remarkable business increase.
Restaurant Associates A Division Of Compass Group - Cafe and Catering Supervisor
City, STATE, 08/2017 - 07/2020
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Utilized MS Office applications such as Word, Excel, and Powerpoint to create menus and proper signage
  • Assisted with preparation, setup, and service of daily operations
  • Built relationships with clients and provided excellent service consistently
  • Assisted in payroll, accounting and other administrative duties
  • Marketed new menu items
  • Worked closely with kitchen staff, cafe personnel, and kitchen manager to ensure exceptional and prompt service.
  • Trained and supervised both back and front of house staff.

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Resume Overview

School Attended

  • Newark High School

Job Titles Held:

  • Bar Manager
  • Restaurant Manager
  • Assistant General Manager
  • Cafe and Catering Supervisor

Degrees

  • High School Diploma

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