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Bar and Beverage Manager Resume Example

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BAR AND BEVERAGE MANAGER
www.linkedin.com/in/jessica-brancato-47863594
Professional Summary

Career driven Human Resources professional with an aspiration for helping develop and achieve the goals. Skilled at partnering with management teams to build employee culture promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches.

Skills
  • Fluency in Portuguese and Spanish
  • Advanced interpersonal skills
  • Positive and engaging demeanor
  • Flexible team player
  • Skilled at multitasking
  • Efficiency in prioritizing time management
  • Adaptable and reliable
Education
Dec 2017Bachelor of Arts: PsychologyUniversity of Massachusetts | Boston, MA
Work History
Jul 2014 - Feb 2020Bar and Beverage ManagerIn A Pickle Restaurant - Waltham, MA
  • Devoted an exceptional experience to guests while ensuring positive customer satisfaction and overseeing every area of the restaurant operations.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Used Microsoft Excel to record ordering data and created organization and liquor.
  • Created a restaurant beverage menu to promote and increase total sales.
  • Oversaw overall beverage program, including selection, ordering and inventory controls of alcoholic and non-alcoholic beverages.
  • Improved team morale by successfully providing service training and hands-on hospitality to colleagues.
  • Selected wine, beer and alcohol products based on customer feedback and local product availability.
  • Managed bar and wait staff including hiring, training, scheduling and analyzing theft and wastage.
Aug 2018 - Feb 2019Program CoordinatorAmericorps Vista - Volunteers In Service To America - Newton, MA
  • Assisted the program director to provide capacity-building support to strengthen community-based organizations and build new partnerships with local agencies that provide a range of services and resources to improve the lives of historically marginalized and underserved populations.
  • Supported the planning and coordination of the departments program and associated events and activities by creating flyers and newsletters promoting special events.
  • Prepared paperwork and assisted with clerical duties such as answering phones, data entry input and responding to emails.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Monitored and social media and online sources.
  • Implemented resources to from Excel to the internal database to increase program effectiveness.
  • Adhered to policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Sep 2017 - Jul 2018Office Manager Michael Page International - Boston, MA
  • Executed the on-boarding process; working closely with the human resource and information technology departments and ensuring each new hire had proper equipment and training materials to successfully begin employment.
  • Interacted with clients and candidates professionally by phone, email or in-person to provide information and directed to desired sales consultant.
  • Assisted in the implementation of the business by using our internal database, working with Information Technology to automate company operations for the Boston office.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records using NetSuite.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates to ensure company regulations were being met.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Maintained accurate, current and compliant records by monitoring and addressing variances.
  • Worked alongside global business leader to deploy new training strategies.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Jan 2013 - Jul 2013Payroll AdministratorTotal Clerical Services - Waltham, MA
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Submitted weekly reports for payroll through use of ADP.
  • Managed payroll data entry and processing employees to comply with predetermined company guidelines.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced thorough background screening reports daily using OrangeTree to monitor compliant outcomes to identify and address trends of non-compliancy.
Additional Information

Willing to relocate

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Resume Overview

Companies Worked For:

  • In A Pickle Restaurant
  • Americorps Vista - Volunteers In Service To America
  • Michael Page International
  • Total Clerical Services

School Attended

  • University of Massachusetts

Job Titles Held:

  • Bar and Beverage Manager
  • Program Coordinator
  • Office Manager
  • Payroll Administrator

Degrees

  • Bachelor of Arts : Psychology

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