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Banquet Captain Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic [Job Title] with [Number] years of success delivering quality dining experiences. Strong leader highly skilled at managing staff and resolving issues related to inventory, kitchen slow-downs, customer satisfaction and [Type]. Boosted revenue [Number]%, managing food waste and [Action].

Industrious Banquet Captain offering advanced knowledge of venue procurement and large-scale event coordination illustrated across [Number] years of industry performance. Willing and able to apply an exceptional work ethic and a passion for driving sales to help perpetuate the [Company] mission.

Adaptable [Job Title] offering extensive knowledge of hospitality etiquette, food preparation and superior customer service. Competent and capable team member in FOH and BOH operations. Bringing [Number] years of experience with [Type] food service.

Dedicated [Job Title] offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.

Detail-oriented [Job Title] with [Number] years of experience in food service management. Successful team leader with deep knowledge of hiring and training protocols. Budget-conscious when cutting service costs without sacrificing top-notch quality. Poised professional with extensive practice using conflict resolution techniques to drive smooth operations.

Meticulous Banquet Captain aiming to leverage a strong background in staff leadership and banquet event logistics to add immediate value to the [Company] team in a [Job Title] role. Focused and ambitious with [Number] years demonstrated success in [Area of expertise].

Dedicated food service manager with [Number] years of experience overseeing staff and operations for [Industry]. Versatile leader with skills in [Skill], [Skill] and [Skill]. Quick-thinker with logical solutions to wide variety of issues in food service.

Efficient [Job Title] with strong interpersonal and coaching skills. Background in [Type] and [Type] restaurants. Talented at delivering food to guests and turning dining tables rapidly to maximize team efficiency. Offering [Number] years of experience in progressive roles with increased accountability.

Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of wine and craft beers. ServeSafe Certified.

Emerging food service professional and culinary arts student with strong understanding of hospitality and food and beverage industries. Extensive knowledge of high-end ingredients and complementary food and wine pairings. Ready to advance training with real-world experience.

Focused [Job Title] with knowledge of customer service, time management and effective planning. Skilled at handling phone duties and reservations. Experienced in coordinating large-scale events and intimate dining. Proactive and friendly with over [Number] years of experience in [Industry] industry.

Dynamic restaurant professional with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders.

Driven server with [Number] years of experience increasing [Type] sales while delivering superior service. Expert at promoting menu items by answering customer questions enthusiastically, taking orders and maintaining communication with guests. Intuitive salesperson able to upsell [Number]% of patrons served, increasing earnings for restaurant and tips.

Polished [Job Title] with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in [Type] establishments. Thrive in fast-paced environments through excellent [Skill] and [Skill] skills.

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Hardworking [Job Title] skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of working on feet for long periods of time and training incoming staff. Solid background in food service field with [Number] years of experience.

Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.

Self-motivated and dependable [Job Title] capable of achieving high performance with minimal supervision. Proficient in assisting guests with reservations, takeout orders and general inquiries. Offering [Number] years of experience working in [Industry].

Skills
  • Bussing expertise
  • Price memorization
  • Menu memorization
  • Effective customer upselling
  • Check payment processing
  • Food item purchasing
  • Team member development
Experience
02/2018 to Current
Banquet Captain American Golf Corporation Albuquerque, NM,
  • Analyzed event expenses and profit potential to inform stakeholders.
  • Developed highly effective wait staff and kitchen personnel.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and reviewed event budgets with clients and negotiated pricing.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Processed customers' payments and provided receipts.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Prepared salads and appetizers to back up kitchen staff.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Sent orders to kitchen staff by [Action].
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Prepared and led food service training programs to teach staff [Task], [Task] and [Task].
  • Supervised food preparation, delivery and quality to ensure satisfaction.
05/2018 to 11/2019
Banquet Server Enchantment Resort Irvington, VA,
  • Calculated charges, issued table checks and collected payments from customers.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Designed custom private function and banquet packages to accommodate groups of up to [Number], including business dinners, sales presentations, club meetings, weddings and charity events.
  • Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
  • Created schedules for food and beverage service employees.
  • Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
  • Instructed staff on appropriate equipment disassembly and storage.
  • Mentored and coached team of banquet setters and other event personnel.
  • Developed highly effective wait staff and kitchen personnel.
  • Prepared and reviewed event budgets with clients and negotiated pricing.
  • Ordered necessary items to meet customer needs and specifications.
  • Analyzed event expenses and profit potential to inform stakeholders.
  • Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
  • Hired and trained staff, including [Job title] and [Job title].
  • Supervised food preparation, delivery and quality to ensure satisfaction.
  • Maintained detailed records of stock and reviewed inventory to plan events.
  • Decreased waste by [Number]% through effectively training employees, introducing [Type] programs and effectively managing employee mistakes.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Managed inventory records and supply orders to cut costs by [Number]%.
  • Planned and managed menus for weekly offerings and special events.
  • Collaborated with [Job title] to educate [Number] employees on menu and procedural changes.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Collaborated with kitchen staff to maintain efficiency in food delivery, adapting service based on customer requests and kitchen readiness.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Served average of [Number] patrons daily at [Type] restaurant with exceptional service.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
05/2017 to 01/2018
General Manager Grimaldi's Austin, TX,
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Facilitated monthly and quarterly leadership workshops for [Number] stores to share best practices that optimize productivity.
  • Drove sales to over $[Number] by successfully cultivating local daycare center and school relationships and targeting key audience.
  • Facilitated business initiative rollout, marketing strategy development and procurement of goods from vendors.
  • Spearheaded development and launch of business management software system.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Improved productivity metrics by [Number]% through sales forecasting, resource allocation and managing scheduled labor.
  • Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Worked with promotional teams to develop new marketing strategies for [Product or service] resulting in [Number]% increase in market share.
  • Participated in activities involved with organizational transformation and implementation and successfully monitored [Number] corporate restructurings.
  • Evaluated financial statements and [Type] reports to monitor [Type] performance to devise solutions for improvement and cost reduction.
  • Diminished financial discrepancies, monitored quotes, production and material planning and bank reconciliations.
  • Limited project lags, training over [Number] employees on 5S principles, best practices, protocol and MRP/ERP system usage.
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Directed successful turnaround, eliminating over $[Number] in debt within [Timeframe].
  • Directed [Number] managers with over [Number] associates across [Number] departments that generated over $[Number] in revenue.
  • Diminished financial discrepancies [Number]% by implementing [Technique] and [Task].
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Developed and implemented successful marketing programs, bringing store from [Type] to [Type] place in district.
  • Built organization of strong, technical and manufacturing talent to support business by using [Skill] and [Technique].
  • Supervised over [Number] stamping and assembly employees to maximum productivity.
  • Partnered with [Job title]s to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Spearhead cross-functional team to develop product positioning strategies for [Type] project.
  • Managed and improved various procedures, including requirements, gaps analysis, training and development and new program rollout.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
08/2014 to 05/2017
Restaurant Supervisor Hersha Hospitality Management, Lp Brooklyn, NY,
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Managed proper set-up of advertisements and presentation of new offerings.
  • Provided [Number] services specialists with the resources, guidance, and support to maintain top customer satisfaction.
Education and Training
Expected in 05/2002
Associate of Science: Human Resources Development
Pittsburg State University - Pittsburg, KS
GPA:
  • Dean's List Honoree [Semester and Year]
  • Honor Roll [Semester and Year]
  • Dissertation: [Name of Dissertation]
  • Magna cum laude graduate
  • Completed professional development in [Subject]
  • Completed continuing education in [Subject]
  • [Student Organization or Club Name] Member
  • Summa cum laude graduate
  • Cum laude graduate
  • [Honor's Society Name] Member
  • [Award Name] Recipient
  • [Scholarship Name] Recipient
  • Ranked in Top [Number]% of class
  • Thesis: [Name of Thesis]
  • [Number] GPA
Expected in 05/1998
High School Diploma:
Southeast High School - Cherokee, KS
GPA:
  • Dean's List Honoree [Semester and Year]
  • Minor in [Subject]
  • Dissertation: [Name of Dissertation]
  • Magna cum laude graduate
  • Completed professional development in [Subject]
  • Completed continuing education in [Subject]
  • [Student Organization or Club Name] Member
  • Summa cum laude graduate
  • Completed coursework in [Subject], [Subject] and [Subject]
  • Cum laude graduate
  • Major in [Subject]
  • [Honor's Society Name] Member
  • [Award Name] Recipient
  • [Scholarship Name] Recipient
  • Ranked in Top [Number]% of class
  • Thesis: [Name of Thesis]

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Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Pittsburg State University
  • Southeast High School
Job Titles Held:
  • Banquet Captain
  • Banquet Server
  • General Manager
  • Restaurant Supervisor
Degrees
  • Associate of Science
  • High School Diploma

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