LiveCareer-Resume

Banquet Captain resume example with 3+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Meticulous and detail-oriented Accounting Assistant with advanced accounting, mathematical and Microsoft Office expertise. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional.

Skills
  • Food and Beverage Service
  • Cocktail Service
  • Data Entry and 10-Key
  • Payment Processing
  • Critical Thinking
  • Cost tracking
  • Purchasing coordination
  • Mathematics
  • High Proficiency in Microsoft Office
  • Interpersonal Communication
Education
Expected in 2020 Associate of Arts | Music Education University of Central Oklahoma, Edmond, GPA:
Certifications
  • Certified Basic Life Support Provider, American Heart Association - 9/2021 - 9/2023
  • Oklahoma ABLE Commission License - 1/20/2021 - 1/19/2023
  • Oklahoma Restaurant Association's ACE Program Certified Completion 2016
  • ServSafe Manager Certified - 9/20/2021 - 9/20/2026
  • ServSafe Alcohol Certified - 9/20/2021 - 9/20/2024
  • ServSafe Food Handler Certified - 9/20/2021 - 9/20/2024
  • ServSafe Allergens Certified - 9/20/2021 - 9/20/2026
Work History
03/2021 to Current Banquet Captain American Golf Corporation | San Diego, CA,
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Delegated tasks to staff members to maximize production under tight deadlines.
  • Performed cost-benefit analysis for corporate and social events.
  • Liaised with venue management to monitor logistics, timelines and event changes.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
  • Provided exceptional service to guests by immediately addressing needs and requests.
  • Set up and broke down conference and banquet rooms to meet facility standards and specifications.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Poured and prepared mixed drinks for 100-1000+ person events.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed all safety requirements for alcohol service.
  • Checked ID cards and verified bar guests were of legal age.
07/2018 to 07/2020 Beverage Inventory Supervisor Logocallis | De Pere, WI,
  • Created databases and spreadsheets to improve inventory management accuracy.
  • Trained new bartenders on job duties, company policies and safety procedures for rapid onboarding.
  • Investigated daily beverage variances and corrected errors to resolve discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Completed financial reports to inform managers.
  • Reviewed figures, banquet checks, night audit comp tickets and documents for correct entry, completeness and accuracy.
  • Recorded all beverage consumption of each bartender for every banquet event to report cost percentages.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly through each banquet event.
  • Maintained consistent communication with suppliers to confirm orders and verify price revisions on purchase orders.
  • Attended weekly BEO meetings to assess needed banquet beverage and mixer purchasing amounts.
11/2016 to 05/2017 Sales Associate Morris Hospital | Dwight, IL,
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Designated solderer for repairs, jewelry cleaning and charm bracelets.
12/2015 to 04/2016 Hostess Renaissance Waterford Hotel | City, STATE,
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information, orchestrating speedy seating and answering guest questions.
  • Recorded available tables after seating each party using specialized seating software.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.

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Resume Overview

School Attended

  • University of Central Oklahoma

Job Titles Held:

  • Banquet Captain
  • Beverage Inventory Supervisor
  • Sales Associate
  • Hostess

Degrees

  • Associate of Arts

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