Banquet Captain resume example with 3+ years of experience
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Meticulous and detail-oriented Accounting Assistant with advanced accounting, mathematical and Microsoft Office expertise. Successful at keeping accounts current and accurate for compliant financial recordkeeping. Well-organized, diligent and focused professional.
Skills
|
|
Education
Expected in 2020 Associate of Arts | Music Education University of Central Oklahoma, Edmond,
Certifications
- Certified Basic Life Support Provider, American Heart Association - 9/2021 - 9/2023
- Oklahoma ABLE Commission License - 1/20/2021 - 1/19/2023
- Oklahoma Restaurant Association's ACE Program Certified Completion 2016
- ServSafe Manager Certified - 9/20/2021 - 9/20/2026
- ServSafe Alcohol Certified - 9/20/2021 - 9/20/2024
- ServSafe Food Handler Certified - 9/20/2021 - 9/20/2024
- ServSafe Allergens Certified - 9/20/2021 - 9/20/2026
Work History
03/2021 to Current Banquet Captain American Golf Corporation | San Diego, CA,
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Performed cost-benefit analysis for corporate and social events.
- Liaised with venue management to monitor logistics, timelines and event changes.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Poured and prepared mixed drinks for 100-1000+ person events.
- Decreased waste, following strict recipes and drink measurement protocol.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Closed out cash register and prepared cashier report at close of business.
- Followed all safety requirements for alcohol service.
- Checked ID cards and verified bar guests were of legal age.
07/2018 to 07/2020 Beverage Inventory Supervisor Logocallis | De Pere, WI,
- Created databases and spreadsheets to improve inventory management accuracy.
- Trained new bartenders on job duties, company policies and safety procedures for rapid onboarding.
- Investigated daily beverage variances and corrected errors to resolve discrepancies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Completed financial reports to inform managers.
- Reviewed figures, banquet checks, night audit comp tickets and documents for correct entry, completeness and accuracy.
- Recorded all beverage consumption of each bartender for every banquet event to report cost percentages.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly through each banquet event.
- Maintained consistent communication with suppliers to confirm orders and verify price revisions on purchase orders.
- Attended weekly BEO meetings to assess needed banquet beverage and mixer purchasing amounts.
11/2016 to 05/2017 Sales Associate Morris Hospital | Dwight, IL,
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Designated solderer for repairs, jewelry cleaning and charm bracelets.
12/2015 to 04/2016 Hostess Renaissance Waterford Hotel | City, STATE,
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information, orchestrating speedy seating and answering guest questions.
- Recorded available tables after seating each party using specialized seating software.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- University of Central Oklahoma
Job Titles Held:
- Banquet Captain
- Beverage Inventory Supervisor
- Sales Associate
- Hostess
Degrees
- Associate of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:As seen in:![Forbes]()
![CNet]()
![Business Insider]()
![Mashable]()
![The New York Times]()