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banquet captain resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Banquet Set Up Supervisor providing excellent work history overseeing banquets from planning stages to day-of activities. Keen eye for detail when arranging room layouts and setting up appetizing food displays. Highly skilled at time management, problem solving and communication.

Skills
  • Staff leadership
  • Team member development
  • Food sanitation regulations
  • Corporate event coordination
  • Table Bussing
  • Table setting arrangements
  • Hors d'oeuvres service
  • Liquor, wine and food service
  • Buffet setup and takedown
  • Service prioritization
  • Price memorization
  • Menu memorization
  • Dish preparation
  • High-volume dining
  • Menu knowledge
  • Food safety understanding
  • Product displays
  • Merchandise stocking
  • MS Office
  • Organization
  • People skills
  • Reliable and trustworthy
  • Cash handling accuracy
  • Customer assistance
  • Cash register operation
  • Sales expertise
  • Excellent communication skills
Experience
03/2018 to Current Banquet Captain First Hospitality Group Inc | Rosemont, IL,
  • Mentored and coached team of banquet setters and other event personnel.
  • Instructed staff on appropriate equipment disassembly and storage.
  • Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
  • Organized and laid out buffet equipment, food displays and other items.
  • Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
  • Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported less-experienced banquet staff employees.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
03/2020 to 09/2020 Stock Associate Rural King | Rantoul, IL,
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Assisted customers based on currently available product, promotional and policy information.
  • Replenished inventory with focus on addressing customer needs.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
  • Assessed floor displays to determine which merchandise required restocking.
  • Loaded and unloaded delivery trucks or vans within one to two hours to maintain store's inventory.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Notified managers immediately of any spills or customer issues, enabling quick clean-up and remediation.
  • Bent, lifted, opened, and moved heavy products weighing up to 300 pounds.
05/2017 to 02/2018 Store Associate Burlington Stores Inc | Greensburg, PA,
  • Worked with off-site locations to find desired items for customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Calculated pricing, scanned tags, applied discounts, collected payment and offered receipts to process transactions.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
01/2015 to 06/2016 Assistant University Of Utah | Cedar City, UT,
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Organized personal and professional calendars to streamline office communications, scheduling and initiatives.
  • Arranged domestic and international travel, hotel and transportation needs for staff.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Greeted clients, assisting operations by performing entrance interview tasks to determine need.
  • Coordinated paperwork to facilitate smooth and efficient work as well as work trips.
  • Traveled to different churches to sell product to church members.
  • One of my responsibilities were to make sure my boss was on time for flights and services as well as had all the product and paperwork needed for trips.
  • Handled the money from sold product.
  • Created and monitored social media posts for my boss.
Education and Training
Expected in 06/2023 to to High School Diploma | Northern Kentucky University, Newport, KY GPA:
  • Minor in Business
Additional Information

I have volunteered at Solid Rock Church since I was about 10 years old.

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Resume Overview

School Attended

  • Northern Kentucky University

Job Titles Held:

  • Banquet Captain
  • Stock Associate
  • Store Associate
  • Assistant

Degrees

  • High School Diploma

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