LiveCareer-Resume
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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Very focused on helping lead with support and instruction. Passionate about positively impacting lives and helping improve peers' performance. Personable and kind with people of diverse backgrounds. Seeking opportunities that promote growth and add a valuable experience.

Skills
  • Honest and Ethical
  • Responsible and Accountable
  • Dependable
  • Attentive and Responsive
  • Attention to Detail
  • Task Prioritization
  • Ability to adapt
  • Problem Solving
  • Relationship Building
  • Work well collaborating
  • Verbal and Written Communication
Experience
01/2022 to 08/2022 Bank Teller Smartfinancial, Inc. | Tuscaloosa, AL,
  • Welcomed customers and offered pleasant service during entire transaction.
  • Delivered exceptional service to customers in person or over telephone.
  • Built and maintained client relationships through quality, personalized interactions.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.
  • Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
  • Explained bank services, financial products and applicable fees to customers.
  • Responded and assisted customers with account inquiries and updates.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Entered transactions into computer and issued customer receipts.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
  • Maintained strong relationship building with branch team
  • Directed specific questions to appropriate branch personnel.
  • Adhered to financial services security and audit procedures.
  • Trained employees on cash drawer operation.
  • Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
  • Maintained confidentiality of bank records and client information.
  • Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
  • Identified and reported suspicious behavior to security personnel as appropriate.
11/2021 to 12/2021 Childcare Assistant Teacher Primrose School | Upper Arlington, OH,
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed and enforced positive strategies to encourage good behavior.
  • Engaged with children on individual basis to build positive, trusting relationships.
  • Organized and led activities to promote physical, mental and social development.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Supported children's emotional and social development by adapting communication tactics for differing child's needs.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Read stories to children and taught painting, drawing and crafts.
  • Read aloud and played alphabet games to encourage early literacy.
11/2019 to 12/2019 Sales Associate Benjamin Moore | Phoenix, AZ,
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assessed customer needs to provide assistance and information on product features.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Adhered to company initiatives and achieved established goals.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education and Training
Expected in 05/2021 to to High School Diploma | Bettye-Davis East High School, Anchorage, AK, GPA:
  • 3.0 GPA
  • School-Within-A-School Member, 2017-2021
  • East High Student Government
  • East High Excellence Award Recipient

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Resume Overview

School Attended

  • Bettye-Davis East High School

Job Titles Held:

  • Bank Teller
  • Childcare Assistant Teacher
  • Sales Associate

Degrees

  • High School Diploma

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