Bank Teller Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Productive Waiter with distinguished understanding of Steakhouse dining and restaraunt establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over 7 tables at once. Committed to effective collaboration and excellent service. Organized Server with experience in fine dinning restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Experienced Server offering 3 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

  • Guest relations management
  • Food spoilage prevention
  • High-volume dining
  • Accurate money handling
  • Guest relations
  • Wine service
  • Compliance standards
  • Food station setup
  • Recordkeeping and Documentation
  • Check Cashing
  • Discrepancy Resolution
  • Process Monitoring
  • Task Prioritization
  • Signature Verification
  • Bank Deposits
Work History
06/2021 to 07/2021
Bank Teller First Midwest Bank Munster, IN,

I was learning and developing new skills such as how to work with money counting machine "Glory".

  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Educated customers on use of banking website and mobile apps.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Turned in excess cash to maintain drawer security.
  • Removed mutilated currency from circulation.
  • Provided customer records, account statements and copies of checks.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Sold and cross-sold bank products to new and existing customers.
  • Counted and packaged currency and coins.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Reconciled cash drawer and resolved discrepancies.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Placed orders for customer checks and verified starting numbers.
  • Stocked supplies for customers and personal teller station.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions promptly, minimizing wait times.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
09/2020 to 03/2021
Cashier Northwell Health Bellmore, NY,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Completed inventory counts and ordered merchandise.
  • Worked closely with shift manager to solve problems and handle customer concerns.
12/2018 to 09/2019
Waiter Fellowship Senior Living Basking Ridge, NJ,
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, and took drink orders.
  • Reported concerns about intoxicated guests to management, contributing to safe and welcoming environments for all patrons.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Expected in
High School Diploma:
Edward R Murrow High School - Brooklyn, NY
Expected in 06/2023
BBA: Human Resources Management
Brooklyn College of The City University of New York - Brooklyn, NY
Native or Bilingual

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Resume Overview

School Attended
  • Edward R Murrow High School
  • Brooklyn College of The City University of New York
Job Titles Held:
  • Bank Teller
  • Cashier
  • Waiter
  • High School Diploma
  • BBA