Diligent banking professional with unsurpassed attention to detail and superior ethics. Focused on balancing customer needs with bank security requirements and sales targets. Knowledgeable about regulatory requirements and protection protocols.
Skills
CRM
MicroSoft Programs Proficiency (Word, Excel, etc.)
Excellent communication skills
Fluent in Spanish
Exceptional customer service
Sales expertise
Time Management
Organized and detail-oriented
Education and Training
Chabot CollegeHayward, CAExpected in 06/2022 – –Associate of Science:Business - GPA:
Sojourner's Truth Independent StudyOakland, CA, Expected in 06/2013 – –High School Diploma: - GPA:
Honor Roll Recipient
Experience
Bangor Savings Bank - Teller Falmouth, ME, 01/2019 - Current
Delivering excellent service to clients
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Reconciled cash and checks against computer records at end of shift.
Explained bank services, financial products and applicable fees to customers.
Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Bangor Savings Bank - Teller Lincoln, ME, 01/2017 - 04/2018
Maintained confidentiality of bank records and client information.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Met or exceeded sales goals by promoting bank products and services in customer interactions.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Domino's Pizza - Production Team Member Wayzata, MN, 01/2016 - 10/2016
Set up and operated production equipment according to daily work orders and safety procedures.
Oversaw inventory and physical counts and performed periodic cycle counts to verify outgoing orders.
Operated hand trucks, forklifts and scissor lifts.
Attended training sessions to improve machine operation skills.
Sorted and packaged products to prepare for processing or shipment.
Weighed and mixed ingredients according to project specifications.
Accomplished production goals by working with speed and accuracy.
Diligently maintained safety and quality standards.
Recognized defective material and reported issues to management.
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