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Bank Teller Resume Example

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BANK TELLER
Summary

Attentive Teller with over four years of experience in assisting customers to meet financial needs and referring customers to partners. Personable communicator talented in building rapport with customers by offering to assist in answering questions and providing details of product and service offerings. Driven to maintain confidentiality of bank records and client information.

Skills
  • Notary public
  • 10-key proficiency
  • Mail management
  • Document retrieval
  • Multi-line phone systems
  • Back office operations
  • Memo preparation
  • Transporting files
  • Sensitive material handling
  • Cash deposit preparation
  • Requisition processing
  • Filing experience
  • Confidentiality understanding
  • Prioritization and time management
  • Money Handling
  • Money Management
  • Regulatory Compliance
  • CRM
  • Money Transfer Systems
  • Currency and coin counter
  • Excellent communication skills
  • Risk management evaluation background
  • Safe and vault operation
  • Strong sense of banking ethics
  • Debt and credit management
  • Exceptional customer service
  • Retail loss prevention
  • Cash handling accuracy
  • Inventory control procedures
  • Customer- and service-oriented
  • Cash register operation
  • Reliable and punctual
  • Reading comprehension skills
  • Outgoing personality
  • Documentation and recordkeeping
  • Written and oral communication skills
  • Team player mentality
  • POS system operation
  • Client account management
  • Customer service
  • Superb time management
  • Inventory management
  • Listening skills
Experience
Bank Teller | 02/2016 to Current
Peoples Bank and Trust - Hazard, KY
  • Provides account services to customers by receiving and processing deposits, loan payments, cashing checks, redeeming bonds, issuing savings withdrawals and cashier checks, recording the night deposits. Receiving and placing stop payments and holds for accounts.
  • Answers questions in person or on telephone and refers customers to other bank services as necessary.
  • Records transactions by logging cashier's checks, and other special services; preparing currency transaction reports.
  • Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers' needs, and directing customers to a branch representative.
  • Completes special requests by opening and closing savings and checking accounts, christmas and vacation clubs, taking orders for checks, ordering new and replacement debit cards, raising and lowering limits on a debit card, completing safe-deposit box procedures, helping assist with online banking, and providing special statements, copies, and referrals.
  • Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
  • Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
  • Complies with bank operations and security procedures by participating in all dual-control functions, auditing other tellers' currency, and assisting in certification of proof, replenishing and assisting in replenishing ATMs.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
  • Experience as an assistant manager.
Work Study Student | 08/2014 to 12/2015
Hazard community and technical college - Hazard, KY
  • Greeted office visitors, provided information and directed to appropriate personnel for maximum team efficiency.
  • Stocked materials in organized and useful manner.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Supported office needs including answering telephone calls, taking messages, scanning documents and routing business correspondence.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained organized filing system of paper and electronic documents.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
Sales Associate | 07/2014 to 10/2016
Cato Fashion - Hazard, KY
  • Greeting customers, responding to questions, improving engagement with merchandise and providing excellent customer service.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Prepared cash deposits with zero discrepancies.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Maintaining an orderly appearance throughout the sales floor.
  • Cross-selling products to increase purchase amounts.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Assisted customers by finding needed clothing, jewelry, and/or shoes by checking inventory for items at other locations.
Education and Training
Perry County Central High School - Hazard, KY
High School Diploma
05/2013
Hazard Community And Technical College - Hazard, KY
Some College (No Degree)
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Resume Overview

Companies Worked For:

  • Peoples Bank and Trust
  • Hazard community and technical college
  • Cato Fashion

School Attended

  • Perry County Central High School
  • Hazard Community And Technical College

Job Titles Held:

  • Bank Teller
  • Work Study Student
  • Sales Associate

Degrees

  • High School Diploma
    Some College (No Degree)

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