Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

I graduated from California State University, East Bay with a BS in Business Administration and a concentration in Management. I am currently employed at Stanford Laser Eye Center as a clerical research assistant and have experience in both banking and retail. My friendly demeanor, ability to adjust to changing priorities, flexibility, strong work ethic and ability to work with various personalities efficiently has benefited me greatly in both my current and previous roles. My leadership skills have also been showcased in my experience at Banana Republic where I was promoted from a sales associate to Sales Supervisor in as little as two months.

Skills
  • Advanced knowledge of Google Suite
  • Ability to work efficiently with a wide array of personalities within all levels of an organization
  • Ability to work autonomously with very little direction
  • Strong planning and prioritization skills
  • Highly professional, flexible and reliable
  • Ability to work autonomously with very little direction
  • Excellent verbal and written communication skills
  • Adapts to any situation to find the most effective solution
Work History
03/2019 to Current Bank Teller First Midwest Bank | Peotone, IL,
  • Upholds strict financial controls by keeping funds secure and accurately transferring monies
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Assists an estimated 70 customers per day and remains poised and professional even in high-stress situations and when dealing with irate individuals
  • Completes special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
  • Monitors customer behaviors and upholds strict protocols to prevent theft of assets
  • Accesses computerized financial information to answer questions related to specific accounts
  • Reconciles cash drawer and resolves discrepancies
  • Builds and strengthens customer relationships by leveraging excellent interpersonal and communication skills
  • Audits fellow teller currency to contribute to dual-control procedures
  • Logs cashier's checks and other transactions to maintain accuracy of account records
08/2015 to Current Clerical Research Assistant Lkq | Crawfordville, GA,
  • Manages quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Communicates with healthcare providers to collect and analyze research data
  • Prepares materials for submission to granting agencies and foundations
  • Provides ready access to all experimental data for the faculty researcher and/or supervisor
  • Reviews and edit data to ensure completeness and accuracy of information
  • Tracks progress over time Compile data for progress reports
  • Retrieves and prepares charts for study coordinator to review and complete., Proactively and efficiently manage calendar
  • Manages quality assurance program, including on-site evaluations, internal audits and customer surveys
  • Communicates with healthcare providers to collect and analyze research data
  • Prepares materials for submission to granting agencies and foundations
  • Provides ready access to all experimental data for the faculty researcher and/or supervisor
  • Reviews and edit data to ensure completeness and accuracy of information
  • Tracks progress over time Compile data for progress reports
  • Retrieves and prepares charts for study coordinator to review and complete
  • Devotes special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving at work ready to start immediately
12/2018 to 03/2019 Sales Supervisor The Hon Company | East Moline, IL,
  • Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining a diverse customer base.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored daily sales operations and served as informational and procedural resource to team members.
  • Oversaw frequent store recoveries to keep the sales floor organized and presentable.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
11/2018 to 12/2018 Sales Associate Banana Republic Factory Store | City, STATE,
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
Education
Expected in 12/2018 Bachelors of Science | Business Administration, Business Management California State University, Hayward, CA GPA:

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Resume Overview

School Attended

  • California State University

Job Titles Held:

  • Bank Teller
  • Clerical Research Assistant
  • Sales Supervisor
  • Sales Associate

Degrees

  • Bachelors of Science

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