Service-oriented Bakery Supervisor with 22 years of experience working in restaurants and foodservice. Experience with hiring, training and management of bakery staff. Strong background in cost management and loss prevention techniques. Experienced Bakery Supervisor with strong organizational and customer service skills. Committed to providing welcoming, clean and enticing environment for customers and employees. Skilled Baker with exceptional knowledge of baking times, methods, temperatures and flavors. Well-versed in proper function and maintenance of bakery utensils and equipment. Experienced Supervisor with over 20 years of experience in Food Service. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Employee scheduling
Food management experience
Staff Management
Sanitizing understanding
Kitchen equipment operation and maintenance
Inventory controls
Equipment Maintenance
Food production management
Recruitment
Work History
03/2020 to 04/2021
Bakery SupervisorLunds Byerly's – Saint Paul, MN,
Oversaw bakery department, supervised staff and delegated daily tasks.
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Maintained cleanliness and hygiene in bakery premises.
Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
Maintained inventory control and ordered supplies on monthly basis.
Received, logged and inspected shipments for quality and accuracy.
Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
Established proper procedures for waste management, sanitation, food handling, and safety.
Performed opening and closing duties for department including cleaning, prepping, rotating and refilling inventory, displaying of baked items and opening/closing register.
Greeted customers, answered questions, and provided great customer experiences.
Maintained and controlled inventory of baked goods.
Managed all baking operations professionally and handled all problems confidently.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
02/2015 to 03/2020
Cake DecoratorAlbertsons Companies – Lakeway, TX,
Worked with customers to define cake vision based on color, theme, size and price.
Managed material inventory and ordered new materials when needed.
Accurately packaged and priced each product according to BJ,s pricing procedures.
Coordinated services under supervision of lead cake decorator.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Followed daily opening and closing procedures of brick and mortar bakery location.
Kept work area safe and sanitized by washing utensils, tools and countertops.
Provided exemplary customer service to 50 to 100 patrons daily in high-volume shopping center location.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Weighed, boxed and wrapped bakery products.
Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
10/2003 to 03/2014
Bakery SupervisorLunds Byerly's – Maple Grove, MN,
Oversaw bakery department, supervised staff and delegated daily tasks.
Completed yearly performance reviews for bakery staff employees and instituted wage increases for exceptional work.
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Maintained cleanliness and hygiene in bakery premises.
Packaged and labeled products, checked for accurate pricing and made sure signs were visible.
Maintained inventory control and ordered supplies on monthly basis.
Received, logged and inspected shipments for quality and accuracy.
Established proper procedures for waste management, sanitation, food handling, and safety.
Performed sanitary inspections of counters, displays and floors to maintain clean appearance at all times.
Inspected baked goods for quality and esthetics prior to displaying and discarded outdated or spoiled items.
Performed opening and closing duties for department including cleaning, prepping, rotating and refilling inventory, displaying of baked items and opening/closing register.
Greeted customers, answered questions, and provided great customer experiences.
Maintained and controlled inventory of baked goods.
Guaranteed all baked goods were cooked according to customers tastes and needs.
Managed all baking operations professionally and handled all problems confidently.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Controlled food costs and managed inventory.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Cut spending by 35% through effective inventory management and supply sourcing.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Education
Expected in
: Business Management Monore Business School - East White Plains, NY, GPA:
Expected in 06/1978
High School Diploma: Mount Vernon High School - Mount Vernon, NY GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
