bakery manager resume example with 15+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible, and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.

Experienced Bakery Manager successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 15 years of progressive leadership experience.

Reliable employee seeking Management position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Ambitious, career-focused jobseeker, anxious to obtain an entry-level Management position to help launch career while achieving company goals.

Experienced Manager with over 15 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

  • Food management experience
  • Employee scheduling
  • Knowledge of doughs
  • Commercial production
  • Kitchen equipment operation and maintenance
  • Scheduling
  • Budgeting
  • Safe food handling
  • Strategic planning
Work History
06/2021 to Current Bakery Manager Elsupermarkets | Covina, CA,
  • Maintained cleanliness and hygiene in bakery premises.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

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04/2017 to 06/2021 Deli Manager Basha's | Carefree, AZ,
  • Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.

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07/2006 to 04/2017 Customer Service Representative Brady Corporation | Buffalo, NY,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Provided information regarding charge accounts and loyalty programs.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Recommended products to customers, thoroughly explaining details.
  • Answered constant flow of customer calls with minimal wait times.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
Expected in 06/2002 to to | Business Administration Englewood Prepatory, Chicago, IL, GPA:
Expected in 04/2005 to to Cna | Nursing Assistance Gateway Technical College, Kenosha, WI GPA:

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Resume Overview

School Attended

  • Englewood Prepatory
  • Gateway Technical College

Job Titles Held:

  • Bakery Manager
  • Deli Manager
  • Customer Service Representative


  • Cna

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