Bakery Department Manager resume example with 15+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Original Bakery Manager with 7-10 years of experience running a bakery and preparing baked goods based on nutritional standards and production schedules. Looking to tackle new responsibilities and build upon skills as a professional Assistant Store Manager in Lewisburg, PA or the surrounding area. Skilled in using register, reviewing invoices, product ordering, truck deliveries, scheduling, task management, ovens, balers, slicers and other industry-specific baking/ fresh department equipment.
Skills
Employee scheduling
Recipe creation and conversion
Baking equipment troubleshooting
Trained in icing techniques
Supervisory experience
Knowledge of pastries
Proficient in cake decorating
Issue and conflict resolution
PPE use
Well-versed in inventory management
Commercial production
Experience
Bakery Department Manager, 06/2015 to Current Coborn's – Saint Croix Falls, WI,
Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
Implemented and executed merchandising programs to maintain and increase sales.
Assisted bakery manager with coordinating product ordering, receiving and stocking.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Pastry Chef, 04/2012 to 04/2015 Aramark Corporation – Jeffersonville, IN,
Measured, mixed and prepped raw materials according to company specifications and recipes.
Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Assessed inventory levels and placed orders to replenish goods before supplies depleted.
Customized items for seasonal offerings, special events and personal requests.
Created multiple desserts such as cakes, frozen treats and pastries weekly.
Carried out daily kitchen prep and closing duties with station setup, breakdown and organization.
Decorated pastries using icing, frosting and other toppings, resulting in beautiful appearance and delicious flavor.
Maintained kitchen order and cleanliness by moving stock between storage and station in addition to sanitizing surfaces.
Followed recipes to create cake, cookies and other bakery products.
Rotated and organized stock in refrigerator and freezer to minimize waste.
Prepared special order cakes, holiday dishes and party platters.
Sales Associate, 04/2010 to 08/2012 Coty Inc. – San Antonio, TX,
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Built and maintained relationships with peers and upper management to drive team success.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered product questions with up-to-date knowledge of sales and promotions.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Developed trusting relationships with customers by making personal connections.
Worked with fellow sales team members to achieve group targets.
Assessed customer needs to provide assistance and information on product features.
Met merchandise processing standards and maintained organized and accessible work area.
Used technology resources to assist customers in locating and selecting items.
Engaged customers in friendly, professional dialogue to determine needs.
Waitress/Cook, 02/2007 to 11/2010 Buzz's Pizza And Subs – City, STATE,
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Presented food and beverages to guests at tables.
Cleared table and bussed dishes to allow for quick setups.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Implemented sanitary food handling, holding and service protocols.
Completed opening and closing checklists to ensure smooth restaurant operations.
Documented food orders and ran items to guest tables in dining room.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Restocked tables, wait staff areas and order staging areas.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Cleaned tables and chairs to prepare dining area for next customers.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Trained new employees on restaurant procedures and plating techniques.
Brewed coffee and distributed to guests.
Provided exceptional service to high volume of daily customers.
Education and Training
GED: , Expected in 06/2009 Warrior Run High School - Turbotville, PA GPA:
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