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bakery department manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Resourceful Bakery Manager with 37 years of experience overseeing all aspects of daily bakery operations, including production, hiring, and training. Adept at working with an inventory consisting of more than 500 stock items. Committed to providing optimal customer service and assisting customers in selecting appropriate baked goods for events. Original Bakery Manager with 37 years of experience running a bakery and preparing baked goods based on nutritional standards and production schedules. Looking to tackle new responsibilities and build upon skills as a professional [Events of a Lifetime Coordinator] in Maui or the surrounding area. Skilled in using ovens, balers, slicers and other industry-specific baking equipment.

Skills
  • Multitasking and Prioritizing
  • Persuasive Negotiation
  • Willingness to Learn
  • Positive and Upbeat
Education and Training
Alba Public Schools Alba, MI, Expected in 06/1985 High School Diploma : - GPA :
Lake Superior State University Sault Ste. Marie, MI Expected in : Nursing Education - GPA :
Experience
Coborn's - Bakery Department Manager
Minot, ND, 05/1985 - Current
  • Checked freshness of bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Displayed freshly baked items, cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Helped with bakery accounting by entering invoices and administering payroll.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Displayed merchandise for upcoming sales in visually appealing way.
  • Instructed staff on procedures for handling difficult transactions.
  • Oversaw entire stock management process, including receiving incoming merchandise, shelf replenishment and shrinkage control.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Maintained safe, organized store by keeping aisles free of merchandise and boxes.
  • Grew revenue by improving sales and service strategies.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Increased sales on consistent basis by developing key customer relationships.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Increased sales on consistent basis by developing and maintaining key customer relationships.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
  • Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
  • Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
  • Determined complete order accuracy by examining merchandise to verify price and quantity.
  • Recognized for exceptional shift performance.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
  • Built lasting client relationships by organizing and planning sales events.
  • Supported long-term business strategies, generating guest relations feedback for process improvements.
  • Mentored newly hired staff in upselling techniques to improve sales.
Wegmans Food Markets, Inc. - Produce Manager
Princeton, NJ, -
  • Trained and coached new team members.
  • Replenished, rotated and culled displays several times daily.
  • Participated in quarterly inventory counts and conducted inventories.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Received produce deliveries and unloaded produce.
  • Trimmed, washed and bundled produce.
  • Assisted customers with produce questions and special orders.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
  • Provided clear, attractive and consistent signage.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Fareway Stores, Inc. - Deli Manager
Denison, IA, -
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Prepared and led food service training programs to teach staff various tasks.
  • Created effective marketing promotions to improve business.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached kitchen team members and motivated performance in order to achieve demanding objectives in high-volume kitchen settings.
  • Maintained optimal inventory levels and kept food costs in line with budget limitations.

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Resume Overview

School Attended

  • Alba Public Schools
  • Lake Superior State University

Job Titles Held:

  • Bakery Department Manager
  • Produce Manager
  • Deli Manager

Degrees

  • High School Diploma
  • Some College (No Degree)

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