bakery associate resume example

• Provided knowledgeable service when answering questions and greeted all customers with friendliness.
• Complied with health and sanitation practices and procedures.
• Responded to guest questions about current facility events and future offerings.
• Offered direction and gave constructive feedback to motivate team members.
• Assisted customers with store and product complaints.
• Recommended, selected and helped locate merchandise based on customer needs and desires.
• Communicated merchandise needs and issues to appropriate supervisors in timely fashion.
• Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
• Capitalized on opportunities to enhance customer experiences and bring in repeat business.
• Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns.
• Educated customers on product and service offerings.
• Communicated store policy violations to leadership team quickly and accurately.
• Expressed appreciation for patronage, inviting and encouraging customer return visits.
• Excelled in exceeding daily credit card application goals.
• Answered customers' questions and addressed problems and complaints in person and via phone.
• Confirmed that appropriate changes were made to resolve customers' problems.
• Worked closely with front-end staff to assist customers.
• Learned roles of other departments to provide coverage and keep store operational.
• Trained new team members in cash register operation, stock procedures and customer service.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
• Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
• Backed up all departments by stocking shelves, retrieving products and helping customers.
• Offered every customer immediate and targeted attention to meet needs and promote M-perks offerings.
• Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
• Welcomed customers, offering assistance to help find necessary store items.
• Accurately handled over $3,500 of payments daily in cash and credit cards payments for consumer retail products.
• Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
• Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
• Wrapped items and bagged purchases properly to prevent merchandise breakage.
• Helped customer locate and select appropriate merchandise throughout store.
• Applied conversational sign language abilities to connect with deaf or hard of hearing individuals and better serve individual needs.
• Stayed up to date on current item discounts to support promotions.
• Resolved issues regarding customer complaints and escalated worsening concerns to Department Head for remediation.
• Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
• Cross-trained in bakery and inventory roles in order to provide skilled backup for team members.
• Properly verified customer identification for alcohol or tobacco purchases.
• Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
• Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Trouble-shoot and resolved issues with cash registers, card scanners and printers.
• Assisted customers to find appropriate products, answered product questions and provided product solutions.
• Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
• Counted product stock to maintain inventory records.
• Prepared food, including baking cookies, pies, confections. packaging and labeling items, and restocking shelves.
• Scanned items quickly to keep lines moving and reduce overall wait time.
• Helped customers find specific products, answering questions and offering advice.
• Processed customer payments quickly and returned exact change and receipts.
• Trained new employees in cashiering procedures, offering assistance in resolving scheduling issues.
• Collected merchandise from store and searched back-end locations for customer purchases.

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• Oversaw all aspects of project execution, including progress of each phase, quality of workmanship to drive on-time completion of deliverables.
• Led startup and opening of artist business and provided business development, creation of operational procedures and workflow planning.
• Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
• Assessed, optimized and elevated operations to target current and expected demands.
• Set and administered annual operating budget, consistently maintaining controls and preventing overages.
• Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
• Participated in networking events to establish and cement community ties, B2B relationships and industry connections.
• Promoted business on social media platforms to maximize brand identity and generate revenue.
• Hosted fundraising events for various charities to boost brand awareness and community engagement.
• Oversaw daily operations of business.
• Managed business, cultivating positive and inviting atmosphere for customers.
• Negotiated with vendors to acquire products at discounted price.
• Updated financial accounts with current revenue and expense data and quickly resolved discrepancies to maintain compliance.
• Monitored contractor adherence to quality standards and plan requirements.
• Presented products at events and tradeshows to increase brand awareness.
• Reviewed company software and business programs to determine value and assess viability in live environment.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.