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bakery associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

I am a very hard worker and fast learner. I complete all given tasks in a timely manner. Quality is more important to me than quantity. I have a very strong work ethic and will always help an associate if he/she is struggling with a task. I pride myself in superior customer service and build customer retention and loyalty.

Skills
  • Accurate order fulfillment
  • Baking equipment operation
  • Menu item expertise
  • Cash register operation
Experience
11/2020 to Current
Bakery Associate Spartannash Wyoming, MI,
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Listened to guests to understand needs and help each person select optimal products and services.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Answered phone calls, greeted store customers and provided exceptional service every time.
  • Provided customers with detailed information about available services and products in bakery.
  • Used bread slicers and other bakery equipment efficiently to handle high-volume operations needs.
  • Replenished bakery cases and faced products throughout each shift.
  • Completed timely and thorough shift change procedures.
  • Suggested appropriate products and answered questions for customers.
  • Stayed on top of changes in bakery menu to provide customers with optimal service.
04/2018 to 05/2020
Corporate Director of Fixed Operations Kuni Lexus City, STATE,
  • Trained, managed and motivated employees to promote professional skill development.
  • Motivated employees to share ideas and feedback.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Hired, coached and mentored team of [Number] sales representatives.
  • Trained over [Number] employees on business principles, best practices, protocol and system usage.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Provided leadership to [Number] employees through coaching, feedback and performance management.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
  • Formed and sustained strategic relationships with clients.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Assessed team proficiencies, identifying and targeting areas for improvement.
  • Implemented effective customer service surveys to encourage feedback.
  • Identified and solved complex strategy problems to drive organizational goals.
  • Recruited, identified, and develop mature professionals and implemented training and development programs to successfully exceed retention targets.
  • Analyzed variable data for operations to determine areas for improvement, increased efficiency and potential cost savings.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Directly managed team of 40 and oversaw 60 staff total in service and accounting operations.
  • Managed business operations for 60-employee company generating $36,000,000 in yearly revenue.
02/2015 to 03/2018
Director of Service Pepe Auto Group City, STATE,
  • Listened to customer feedback and responded to maintain or improve processes.
  • Trained employees in proper operational procedures and shared company policies and regulations.
  • Created work schedules to provide quality service to customers as well as maintain employee satisfaction.
  • Reviewed inventory, assessed needs and placed weekly orders to keep stock available for employees.
  • Recruited and hired new employees based on company needs and culture.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Education and Training
Expected in 06/1975 to to
High School Diploma:
St. Mary High School - Greenwich, CT,
GPA:
Expected in 06/1976 to to
Senior Master Technician: Automotive Repair
General Motors Training - Tarrytown, Ny,
GPA:

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Resume Overview

School Attended

  • St. Mary High School
  • General Motors Training

Job Titles Held:

  • Bakery Associate
  • Corporate Director of Fixed Operations
  • Director of Service

Degrees

  • High School Diploma
  • Senior Master Technician

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