Bakery Associate Resume Example
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BAKERY ASSOCIATE
Professional Summary
Very hardworking, excelling in meeting the needs of customers with a positive attitude.
Skills
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Work History
Bakery AssociateOct 2019 - Current
Festival FoodsLa Crosse , WI
Festival FoodsLa Crosse , WI
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Process accurate credit, debit, check and cash sales transactions.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Provide excellent customer service to all my customers.
- Well versed in over 200+ menu items.
Busser/Bar BackApr 2019 - Oct 2019
Rural KingLogansport , IN
Rural KingLogansport , IN
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted itemson beverage lists and restaurant specials.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Routinely cleaned work areas, glassware and silverware throughout each shift.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Inventoried and restocked items throughout day.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Replaced empty kegs, soda syrups and refilled ice machine.
Stock AssociateOct 2017 - Apr 2019
Five GuysNorfolk , VA
Five GuysNorfolk , VA
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Maintained cleanliness and presentation of stock room and production floor.
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
- Supported promotional plans by updating signage with price changes.
- Managed inventory storage in clean and organized fashion.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Maintained inventory count, tracked usage and documented variances.
Restaurant Team MemberAug 2016 - Oct 2017
Chick-Fil-A Inc.City , STATE
Chick-Fil-A Inc.City , STATE
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Maintained sanitary, organized facility by wiping down countertops, mopping and sweeping floors, emptying trash receptacles and washing dishes.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Used POS system to take orders from customers.
Education
High School DiplomaJun 2018
HomeschooledCity
HomeschooledCity
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Resume Overview
School Attended
- Homeschooled
Job Titles Held:
- Bakery Associate
- Busser/Bar Back
- Stock Associate
- Restaurant Team Member
Degrees
- High School Diploma Jun 2018
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