Friendly, enthusiastic team player with a solid understanding of customer service concepts and standards. Personable and reliable with experience in several types of customer-based work. Motivated to maintain a positive workplace environment and contribute to company success.
Energetic work attitude
Reliable team worker
Trustworthy and punctual
Passion for leadership
Active listening skills
Regularly greeted customers upon entrance and handled their cash and credit transactions.
Gained proficiency in monetary flow and nightly cash counting procedures.
Worked to create a positive attitude in front of customers and within the workplace environment.
Elected as a Student Body Officer and Peer Leadership Team Captain at Alta High School.
04/2016 to 08/2016
Avalanche Crew MemberBahama Buck's Original Shaved Ice Company － Draper, UTInteracted with customers and coworkers to create and hand out quick, high quality products. Gained experience in customer service and food preparation by working in a fast-paced, exciting environment. Produced orders for dine-in and drive thru in a orderly, businesslike manner. Moved through the ranks and received promotions before having to find other employment.
08/2016 to 11/2016
Sales AssociateOld Navy － Sandy, UTFrequently worked on front register to ring up customers and enforce high customer service standards. Worked on both cashier and the sales floor to interact with shoppers to resolve all questions and/or concerns. Communicated with management to stay updated on new fashions, sales strategies, and discounts.
11/2016 to 03/2017
Smoothie TechThe Orange Peel － Sandy, UTTook accurate orders, resolved issues, and efficiently made high quality drinks for customers. Regularly worked on timing and speed to maintain the constantly moving environment of the workplace. Maintained healthy relationships with coworkers and managers to keep up on procedures and standards.
03/2017 to Current
Avalanche Crew MemberBahama Buck's Original Shaved Ice Company － Draper, UTReturned to this company due to new availability and work opportunities. Currently working on moving through the ranks, receiving promotions, and getting closer to supervisor status; regularly paying attention to employer expectations and customer service to maintain the integrity and positivity of the workplace. Working hard to keep the store an organized establishment with the ever increasing levels of business due to warmer weather.
Education and Training
High School Diploma: General EducationAlta High School － Sandy, UTAn elected Student Body Officer and Peer Leadership Team Captain working to receive a high school diploma at the end of the 2017-2018 school year. Regularly working through AP and concurrent enrollment classes, while maintaining healthy relationships with faculty and preserving a positive work ethic.