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Automotive Refinisher Resume Example

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AUTOMOTIVE REFINISHER
Summary

Conscientious Automotive Refinisher with twenty years of experience improving, renovating, painting and repairing automobiles. Multi-talented professional with extensive expertise in efficiently fulfilling customer needs. Reliable Auto Body Technician offering in-depth knowledge of automotive makes and models acquired through [Number] years of auto body repair work. Willing and able to apply expertise in [Area of expertise] to add an invaluable new facet to the [Company name] team.

Skills
Experience
Automotive Refinisher | 01/1999 to 03/2020Company Name - City, State
  • Used discretion and sound judgement in using company materials and supplies.
  • Examined vehicles to determine approximate [Timeframe] needed to complete job.
  • Communicated with parts department to obtain needed parts.
  • Performed work as outlined on repair order with efficiency and accuracy.
  • Sprayed test panels with paint to identify closest color match.
  • Monitored parts and materials storage area and maintained stock replenishment and organization.
  • Received new inventory orders and verified completeness and accuracy.
  • Used buffing tool.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Delivered vehicles to customer locations as needed.
  • Maintained updated knowledge through PPG and ASE certification.
  • Detailed vehicles when job finished.
Counter Sales, Warehouse and Delivery | 03/1994 to 12/1998Company Name - City, State
  • Managed customer telephone inquiries by giving accurate product information and product selection advice.
  • Leveraged equipment and machinery to match and mix paint while visually distinguishing slight color variations.
  • Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
  • Operated POS system, inputted sales orders and tracked delivery or pick-up processes to expedite purchases.
  • Ordered product, stocked shelves and neatly and safely displayed products with corresponding information to fulfill customer painting needs in welcoming environment.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Unloaded trucks and stocked shelves in warehouse.
  • Pulled customer orders and delivered to customers.
  • Organized stockroom by keeping products in correct locations, helping to maintain accurate inventory counts and free-flowing aisleways.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Palletized merchandise for easy movement to sales floor locations.
  • Examined incoming shipments to verifyquality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Contacted customers prior to delivery to coordinate delivery times.
Third Shift Stocker | 03/1994 to 12/1998Company Name - City, State
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Loaded and unloaded [Number] delivery trucks or vans per [Timeframe] to maintain store's inventory.
  • Assessed floor displays to determine which merchandise required restocking.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Used forklift and handtruck equipment to pull items from stock and add to store shelves and bins.
  • Provided friendly and knowledgeable service to all guests.
  • Replaced floor tile, swept floors, stripped, waxed and buffed floors.
Education and Training
Limestone Community High School - - City | High School Diploma05/1989
Certifications

PPG Auto Refinishing Certification

ASE Automotive Refinishing Certification

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Resume Overview

School Attended

  • Limestone Community High School

Job Titles Held:

  • Automotive Refinisher
  • Counter Sales, Warehouse and Delivery
  • Third Shift Stocker

Degrees

  • Limestone Community High School - City | High School Diploma

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