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automotive parts specialist resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Dependable Attendant able to keep supplies stocked, areas cleared and hazards eliminated. Bringing 10 years' experience in automotive. Highly effective at managing multiple simultaneous tasks in busy environments.

Hardworking constantly Attendant proficient in all areas and offering 10 years' experience in industry. Efficient and accurate team player with a dedicated approach to customer service, facilities maintenance and safety management.

Parts counterperson with talent for sales and customer service. Strong knowledge of parts and making a sale. Communicative and team-oriented with proficiency. Proven history of exceeding to meet team, individual and management objectives.

Seasoned Attendant with excellent communication and time management abilities and an adaptable approach to solving customer issues. Prepared to apply 10 years of experience and expertise in parts and the automotive industry to new position.

Parts Counterperson with demonstrated command of parts. Multilingual and fluent in english and spanish, offering solid comprehension of cultural diversity.

Skills
  • Recordkeeping
  • Customer service
  • Cash handling
  • Parts installations
  • Fluid checks
  • Preventive maintenance
  • Experience in service and parts department.
  • Inventory management
  • Time management
  • Team building
  • Conflict resolution
  • Technical support
  • Training
  • Project management
  • Cash management
  • Data entry
  • Documentation
  • Quality assurance
  • Strategic planning
  • Customer service skills
  • Complaint handling
  • Process improvement
  • Delivery order fulfillment
  • Promotional planning
  • Scheduling
  • Facility cleaning
  • Building and grounds maintenance
  • Service writer assistance
  • Running errands
  • Supply management
  • Vehicle inspection and transport
  • Service ticket management
  • Parts department support
  • Service team collaboration
  • Vehicle cleaning
  • Superior negotiation skills
  • Inventory control procedures
  • Safe driver
  • Motivated self-starter
  • Diagnostics knowledge
  • Flexible schedule
  • Results-driven
  • Customer service-oriented
Experience
Automotive Parts Specialist, 01/2015 - Current
Rallye Acura Roslyn, NY,
  • Completed day-to-day tasks.
  • Maintained cleanliness, neatness and organization of all areas.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Responded to questions about local area and company services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Processed transactions each day to keep workflows moving smoothly.
  • Eliminated safety hazards, removed soiled items and collected trash from customer areas.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Took 20+ orders per week worth combined total of $25,000 over telephone, in person and through email.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Recruited and developed new sales each month.
  • Received and delivered parts to customers across DFW area.
  • Assisted over 15+ customers weekly in finding parts for individual needs.
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
Maintenance Technician, 03/2013 - 12/2014
Vitality Senior Living Pompano Beach, FL,
  • Performed simple carpentry tasks, including installing shelves, hooks and closet rods to meet customer needs.
  • Evaluated systems in use to uncover problems, complete maintenance and recommend solutions.
  • Changed HVAC filters and cleaned condensation drains to perform preventative maintenance on HVAC systems.
  • Operated hand and power tools to complete repairs.
  • Responds to emergency cleaning requests hourly.
  • Diagnosed problems with mechanical and electrical systems and equipment using advanced troubleshooting abilities.
  • Removed snow from ground during winter months to maintain clear and safe walkways and streets.
  • Inspected components of industrial equipment for accurate assembly and oversaw installations to prohibit defects, such as loose connections and frayed wires.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Cleaned and lubricated machinery shafts, bearings and gears.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Mowed and trimmed lawns, using mowers and hand-powered trimmers, cleared debris from the grounds.
  • Performed general maintenance on machinery and equipment to prevent malfunctions.
  • Maintained facility grounds by removing litter, mowing, trimming and treating grass areas.
  • Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
  • Performed custodial duties to maintain facility interior by shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Maintained available parts, tools and materials inventory to stay able to respond promptly to issues.
  • Inspected electrical components to identify defects and hazards and to make necessary adjustments.
  • Collaborated with building managers to assess ongoing needs and plan preventative maintenance schedules.
  • Cleaned buildings and property daily while adhering to all sanitation requirements.
  • Cleaned restrooms using ammonia and other chemicals to minimize spread of germs.
  • Performed routine inspection and maintenance of equipment.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
Customer Service Representative, 01/2010 - 03/2013
Motion Billings, MT,
  • Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems.
  • Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
  • Parked and retrieved guest vehicles quickly to avoid long wait times and keep workflows running efficiently.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Returned guests' vehicles in safe, timely and friendly manner while following safe driving practices and obeying traffic laws.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Maintained cleanliness, neatness and organization of all areas.
  • Resolved all customer issues to maintain high standards of customer satisfaction.
  • Tracked and documented completed duties.
  • Maintained grounds, buildings and organized vehicle lot and storage areas.
  • Inspected vehicles for stains and debris and returned clean and tidy vehicle to customer.
  • Contributed to service ticket writing and tagging of customer vehicles.
  • Maintained inventory of all cleaning supplies.
  • Provided transport for customers and dealership personnel
  • Inspected equipment and work stations to comply with established standards and regulations.
Education and Training
High School Diploma: , Expected in 05/2008
-
Irving High School - Irving, TX
GPA:
Status -

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Resume Overview

School Attended

  • Irving High School

Job Titles Held:

  • Automotive Parts Specialist
  • Maintenance Technician
  • Customer Service Representative

Degrees

  • High School Diploma

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