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Reliable Car Detailer offering skills in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Car-loving Detailer enthusiastic about rolling up sleeves and waxing vehicles to perfect shine. Looking for similar position with well-known car dealership.
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- Provided mobile detailing services to clients at places of employment.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Washed cars and trucks daily for [Type] auto dealership.
- Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Identified safety issues and addressed with shift supervisor.
- Performed [Number] inspections daily and kept complete, accurate records of vehicle condition.
- Reported any customer-oriented issues immediately to [Job Title] for swift assistance and resolution.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Educated customers on promotions to enhance sales.
- Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
- Moved and lifted heavy loads of merchandise using [Type] equipment.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as [Number] pounds.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
Liberty University - Lynchburg, VA
John Overton High School - ,
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Resume Overview
School Attended
- Liberty University
- John Overton High School
Job Titles Held:
- Auto Detailer
- Customer Service Representative
- Customer Service Representative
- Stocker Associate
Degrees
- Bachelor of Science
- High School Diploma
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