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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Reliable Car Detailer offering skills in engine cleaning and exterior waxing. Talented in working closely with team members to detail large fleets of trucks, SUVs and luxury cars. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study]. Car-loving Detailer enthusiastic about rolling up sleeves and waxing vehicles to perfect shine. Looking for similar position with well-known car dealership.

Skills
  • Telephone etiquette
  • Onsite and Remote Services
  • Fabric Treatment
  • Exterior Waxing
  • Cleaning
  • Automotive Detailing
  • Equipment Cleaning
  • Cleaning Agents
  • Safety standards and protocols
  • Detail-oriented
  • Adaptability
  • Self-motivated professional
  • Critical thinking
  • Excellent work ethic
  • Microsoft Office
Work History
01/2021 to Current
Auto Detailer Martin Automotive Group Ontario, CA,
  • Provided mobile detailing services to clients at places of employment.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Washed cars and trucks daily for [Type] auto dealership.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Completed vehicle inspections prior to service and after completion to assess damage.
  • Shined vehicle windows and windshields to remove water spots.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Identified safety issues and addressed with shift supervisor.
  • Performed [Number] inspections daily and kept complete, accurate records of vehicle condition.
  • Reported any customer-oriented issues immediately to [Job Title] for swift assistance and resolution.
03/2019 to 03/2021
Customer Service Representative Atkore Pueblo, CO,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Educated customers on promotions to enhance sales.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
07/2017 to 03/2019
Customer Service Representative Atkore Fort Mill, SC,
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Responded to customer requests for products, services and company information.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
01/2017 to 07/2017
Stocker Associate Walmart City, STATE,
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Volunteered to assist [Job title] with [Type] projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Moved and lifted heavy loads of merchandise using [Type] equipment.
  • Checked packages and merchandise for damage and notified vendors.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
Education
Expected in
Bachelor of Science: Aviation
Liberty University - Lynchburg, VA
GPA:
Expected in 05/2018
High School Diploma:
John Overton High School - ,
GPA:

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Resume Overview

School Attended

  • Liberty University
  • John Overton High School

Job Titles Held:

  • Auto Detailer
  • Customer Service Representative
  • Customer Service Representative
  • Stocker Associate

Degrees

  • Bachelor of Science
  • High School Diploma

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