Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am a young-hardworking individual that just graduated college with a Bachelors of Science degree, with a major in Aerospace Management. I have good work experience, and I am very ambitious and motivated to find my start in this industry. I am an efficient problem solver with skills in prioritization, coordination, customer relations, communication (written or verbal), and computer skills.

  • Ambitious and Motivated
  • Honest, Trustworthy, and Responsible
  • Customer Service
  • CRM
  • Time Management
  • Creative Problem Solver
  • Trusted Customer Relations
  • Maintaining Safety Procedures
  • Excellent Computer Skills (Including Microsoft Word, Excel, and Powerpoint
  • Checklists Understanding
  • Team Management
  • Critical Thinking
  • Coordination
Auto Care Center Service Technician, 06/2017 - Current
Culvers Restaurant Branson, MO,
  • Changed oil and filters in vehicles daily.
  • Installed batteries, wiper blades and bulbs using appropriate parts.
  • Checked fluid levels to fill and replace at appropriate time.
  • Rotated, installed and repaired tires by diagnosing tire issues and completing requested work.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Wrote service orders, accepted payments and updated customer accounts to maintain CRM system.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
  • Kept work garage clean, organized and efficient to meet internal and regulatory expectations governing safety.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
Shift Leader, 01/2017 - 06/2017
Victory Packaging Fort Worth, TX,
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Delegated tasks to employees and monitored activities and task completion.
  • Enforced compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Documented receipts, employee hours and inventory movements.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Machine Operator, 06/2016 - 08/2016
Vail Resorts Lakewood, CO,
  • Lubricated parts and performed minor maintenance to improve machine function.
  • Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Completed product assembly according to standardized procedures.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Crew Member, 06/2014 - 05/2016
Little Caesars City, STATE,
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked dippers and boxes to support operations and team productivity.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Received food orders from individuals and explained offerings.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Verified orders and bagged items for easy transport.
Education and Training
Bachelor of Science: Aviation Management, Expected in 12/2020
Eastern Kentucky University - Richmond, KY
  • 3.18 GPA
  • Major in Aerospace Management
  • Dean's List Honoree Fall 2020
  • Dean's List Honoree Winter 2020

In my AVN 401 Airline Management class during the Fall 2020 semester we were challenged to create our own airline using an airline simulation and operate it to the best of our ability. At the end of the semester there would be three winners chosen for extra credit in the class. I was chosen as one of the three, because I kept my load factor above 80%, profit margins were high, and I continued to grow the airline throughout the semester.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended

  • Eastern Kentucky University

Job Titles Held:

  • Auto Care Center Service Technician
  • Shift Leader
  • Machine Operator
  • Crew Member


  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: