Auto Care Center Manager Resume Example
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AUTO CARE CENTER MANAGER
Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Highlights
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Accomplishments
- Developed and implemented new loss prevention methods which resulted in a 5% reduction in shrinkage rates.
- Managed a successful sales team of ten members who consistently exceeded sales goals by over 15% each month
Experience
July 2015
to
October 2016
MitratechAustin , TXAuto Care Center Manager
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed weekly schedules according to payroll policies.
- Trained staff to deliver outstanding customer service.
- Addressed and corrected sales staff communication issues in a tactful and effective manner.
- Designed displays to make the store experience interactive and engaging.
- Researched current and past business performance using online systems and available reports.
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August 2014
to
July 2015
Breakthru Beverage GroupBethesda , MDHardlines/Entertainment Assistant Manager
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Determined staff promotions and demotions, and terminated employees when necessary.
- Completed weekly schedules according to payroll policies.
- Trained staff to deliver outstanding customer service.
- Addressed and corrected sales staff communication issues in a tactful and effective manner.
- Contributed to merchandising ideas at team sale meetings.
- Designed displays to make the store experience interactive and engaging.
- Described merchandise and explain operation of merchandise to customers.
- Placed special orders and called other stores to find desired items.
- Recommended merchandise based on customer needs.
- Operated a cash register to process cash, check and credit card transactions.
- Guided customers in choosing items that reflected personal style and shape.
- Explained information about the quality, value and style of products to Influence customer buying decisions.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Researched current and past business performance using online systems and available reports.
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November 2013
to
August 2014
WalmartCity , STATESupport Manager
- Described merchandise and explain operation of merchandise to customers.
- Recommended merchandise based on customer needs.
- Guided customers in choosing items that reflected personal style and shape.
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Delivered excellent customer service by greeting and assisting each customer.
- Addressed customer inquiries and resolved complaints.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Reorganized the sales floor to meet company demands
December 2010
to
November 2013
WalmartCity , STATEInventory Supervisor
- Replenished floor stock and processed shipments to ensure product availability for customers.
- Designed displays to make the store experience interactive and engaging.
- Arranged items in favorable positions and areas of the store for optimal sales.
- Facilitated monthly and quarterly physical inventory counts.
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Resume Overview
Job Titles Held:
- Auto Care Center Manager
- Hardlines/Entertainment Assistant Manager
- Support Manager
- Inventory Supervisor
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