Auto Care Center Manager Resume Example Walmart

AUTO CARE CENTER MANAGER

Summary

Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.

Highlights

Accomplishments

Developed and implemented new loss prevention methods which resulted in a 5% reduction in shrinkage rates.
Managed a successful sales team of ten members who consistently exceeded sales goals by over 15% each month

Experience

July 2015

to

October 2016

Walmart Richmond, MO Auto Care Center Manager

Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Designed displays to make the store experience interactive and engaging.

Researched current and past business performance using online systems and available reports.

August 2014

to

July 2015

Walmart Richmond, MO Hardlines/Entertainment Assistant Manager

Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed weekly schedules according to payroll policies.
Trained staff to deliver outstanding customer service.
Addressed and corrected sales staff communication issues in a tactful and effective manner.
Contributed to merchandising ideas at team sale meetings.
Designed displays to make the store experience interactive and engaging.
Described merchandise and explain operation of merchandise to customers.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Explained information about the quality, value and style of products to Influence customer buying decisions.
Replenished floor stock and processed shipments to ensure product availability for customers.
Arranged items in favorable positions and areas of the store for optimal sales.
Researched current and past business performance using online systems and available reports.

November 2013

to

August 2014

Walmart Higginsville, MO Support Manager

Described merchandise and explain operation of merchandise to customers.
Recommended merchandise based on customer needs.
Guided customers in choosing items that reflected personal style and shape.
Replenished floor stock and processed shipments to ensure product availability for customers.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Arranged items in favorable positions and areas of the store for optimal sales.
Reorganized the sales floor to meet company demands

December 2010

to

November 2013

Walmart Higginsville, MO Inventory Supervisor

Replenished floor stock and processed shipments to ensure product availability for customers.
Designed displays to make the store experience interactive and engaging.
Arranged items in favorable positions and areas of the store for optimal sales.
Facilitated monthly and quarterly physical inventory counts.

Resume Overview