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Auto Care Center Manager Resume Example

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AUTO CARE CENTER MANAGER
Summary
Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths.
Highlights
  • Retail inventory management
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
  • Team-oriented
  • Recruiting and interviewing
  • Reliable
  • Flexible schedule
Accomplishments
  • Developed and implemented new loss prevention methods which resulted in a 5% reduction in shrinkage rates.
  • Managed a successful sales team of ten members who consistently exceeded sales goals by over 15% each month
 
​
Experience
July 2015
to
October 2016
WalmartRichmond, MOAuto Care Center Manager
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Completed weekly schedules according to payroll policies.
  • Trained staff to deliver outstanding customer service.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Designed displays to make the store experience interactive and engaging.
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  • Researched current and past business performance using online systems and available reports.
  • ​
August 2014
to
July 2015
WalmartRichmond, MOHardlines/Entertainment Assistant Manager
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  •  Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Determined staff promotions and demotions, and terminated employees when necessary.
  • Completed weekly schedules according to payroll policies.
  • Trained staff to deliver outstanding customer service.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Contributed to merchandising ideas at team sale meetings.
  • Designed displays to make the store experience interactive and engaging.
  • Described merchandise and explain operation of merchandise to customers.
  • Placed special orders and called other stores to find desired items.
  • Recommended merchandise based on customer needs.
  • Operated a cash register to process cash, check and credit card transactions.
  • Guided customers in choosing items that reflected personal style and shape.
  • Explained information about the quality, value and style of products to Influence customer buying decisions.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Researched current and past business performance using online systems and available reports.
  •  ​
November 2013
to
August 2014
WalmartHigginsville, MOSupport Manager
  • Described merchandise and explain operation of merchandise to customers.
  • Recommended merchandise based on customer needs.
  • Guided customers in choosing items that reflected personal style and shape.
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Delivered excellent customer service by greeting and assisting each customer. 
  • Addressed customer inquiries and resolved complaints.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Reorganized the sales floor to meet company demands
December 2010
to
November 2013
WalmartHigginsville, MOInventory Supervisor
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Designed displays to make the store experience interactive and engaging.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Facilitated monthly and quarterly physical inventory counts.
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Resume Overview

Companies Worked For:

  • Walmart

Job Titles Held:

  • Auto Care Center Manager
  • Hardlines/Entertainment Assistant Manager
  • Support Manager
  • Inventory Supervisor

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