Attractions Operations Team LeaderAug 2014 - Current
Universal Studios Florida Orlando, Florida
Rylee started with Universal Orlando has an Attractions Operations attendant at the ET Adventure where she welcomed and greeted guests, screen for ride requirements and special needs. Provide guest and attraction information, monitor the queue and make appropriate adjustments and record ride counts. Rylee was promoted to venue trainer at the ET Adventure assisting in teaching new team members her knowledge of the attraction. Actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures and training. Rylee received company recognition as the Attractions Operations Team Member of the Month. Currently, Rylee is a Team Leader at the Jurassic Park kids venue Camp Jurassic.
As a lead she is responsible for the daily operation and
is the first point of contact for team members, guests, and interdepartmental
partners in the absence of a Supervisor. Rylee monitors the operation to ensure
guest and team member safety, positive guest interactions, capacity goals and
maintains the daily labor budgets. Most importantly, Rylee has the opportunity to encourage the imagination and creativity of the little explores visiting the area.
