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Attractions Operations Team Leader Resume Example

Resume Score: 70%

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ATTRACTIONS OPERATIONS TEAM LEADER
Professional Summary
Rylee is an individual who engages others through her approachable personality and positivity. She generates results through adaptability and open communication while establishing trust within any work environment.
Skills
  • Flexible
  • ​Organized
  • Teambuilding/ Training/ Supervision
  • Guest Service excellence
  • Communicate/ Drive results
  • Optimistic Motivator
Work History
Attractions Operations Team LeaderAug 2014 - Current
Universal Studios Florida Orlando, Florida
  • Rylee started with Universal Orlando has an Attractions Operations attendant at the ET Adventure where she welcomed and greeted guests, screen for ride requirements and special needs.
  • Provide guest and attraction information, monitor the queue and make appropriate adjustments and record ride counts.
  • Rylee was promoted to venue trainer at the ET Adventure assisting in teaching new team members her knowledge of the attraction.
  • Actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures and training.
  • Rylee received company recognition as the Attractions Operations Team Member of the Month.
  • Currently, Rylee is a Team Leader at the Jurassic Park kids venue Camp Jurassic.
  • As a lead she is responsible for the daily operation and is the first point of contact for team members, guests, and interdepartmental partners in the absence of a Supervisor. Rylee monitors the operation to ensure guest and team member safety, positive guest interactions, capacity goals and maintains the daily labor budgets.
  • Most importantly, Rylee has the opportunity to encourage the imagination and creativity of the little explores visiting the area.

  • Merchandise & Attractions Cast Member Nov 2014 - Current
    The Walt Disney Company Orlando, Florida
    • Rylee started with the Walt Disney Company as a merchandise cast member at Disney\'s Hollywood Studios.
    • Answered customer questions regarding store merchandise, department information and pricing.
    • Organized store merchandise racks by size, style and color.
    • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
    • Cleaned and organized the store, including the checkout desk and displays.
    • Rylee is currently working as an Attractions attendant at Disney\'s Animal Kingdom. She is responsible for monitoring the kids play site, The Boneyard.

    Nursery Worker & BabysitterJan 2009 - Current
    Glendale Chrisitan Church & Care.comSpringfield, Missouri & Orlando, Florida
    • Rylee worked in the Glendale Christian Church Nursery, in Springfield, MO, where she received CPR certification and various babysitting opportunities from the Church families. ​
    • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
    • Kept classrooms clean by sterilizing and disinfecting children\'s toys and surfaces.
    • Dressed children and changed diapers.
    • Communicated regularly with parents about daily activities and behaviors.
    • Rylee continues to work as a babysitter on Care.com, in the Orlando area, where she assists families traveling to the surrounding theme parks in addition to date nights.


    Baseball & Softball Scorekeeper, Tournament staff and Little League Baseball CoachFeb 2012 - Jul 2014
    Springfield Greene County Parkboard Springfield, Missouri
    • As a Scorekeeper, Ryleeeffectively communicated with a diverse group of athletes, coaches and game officials.
    • Maintained the score book for each level of play. ​
    • Trained new scorekeepers and cashiers on procedures, customer service and sales techniques.
    • Summer 2014, Rylee coached the Little League baseball team named The Sandlot.
    • As a coach, Rylee created information packets including practice and game schedules, team contact sheetand additional information for the season.
    • Rylee focused on the teaching the fundamentals of baseball while sharing her passion for the sport.

    Event Staff Apr 2011 - Jul 2014
    Amberg Events Springfield, Missouri
    • Rylee worked at events hosted by Amberg Events as an Inflatable House attendant, Roulette dealer and Kids Activity staff for the Minor League Springfield Cardinal baseball games. ​
    • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
    • Provided outstanding customer service.
    • Communicated operational issues and changes to supervisor on regular basis.
    • Followed company procedures to maintain work environment in a neat and orderly condition.

    Education
    High School & International Baccaleaureate Diploma: 2014
    Central High School Springfield, Missouri
    Associate of Science: General StudiesCurrent
    Valenica CollegeOrlando, Florida
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    Resume Overview

    Companies Worked For:

    • Universal Studios Florida
    • The Walt Disney Company
    • Glendale Chrisitan Church & Care.com
    • Springfield Greene County Parkboard
    • Amberg Events

    School Attended

    • Central High School
    • Valenica College

    Job Titles Held:

    • Attractions Operations Team Leader
    • Merchandise & Attractions Cast Member
    • Nursery Worker & Babysitter
    • Baseball & Softball Scorekeeper, Tournament staff and Little League Baseball Coach
    • Event Staff

    Degrees

    • High School & International Baccaleaureate Diploma : 2014
      Associate of Science : General Studies Current

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