Hi, my name is Jessica Claire. Iām very passionate about what I do and love to challenge myself to be better, I enjoy creating a fun and enjoyable experience for people when go out. Thatās why Iāve worked in the food industry for the past 5 years, Iāve done just about everything I can in front and back of the house work and hope to keep learning
Skills
Food preparation techniques
Experience in Front & Backhouse work
Inventory monitoring
Safety understanding
Equipment familiarity
Team contribution
Corporate vision and values
Repair and Maintenance
Light Carpentry
Time Management
Heavy Lifting
Troubleshooting and Diagnostics
Education and Training
Thomas Worthington High SchoolWorthington, OHExpected in 05/2016 ā āHigh School Diploma: - GPA:
Experience
Compass Group Usa Inc - Attendant, Catering Lake Mary, FL, 06/2021 - Current
Supported chefs in managing food preparation to achieve precise plating and presentation.
Maintained cleanliness and organization of kitchen stations and storage areas.
Served guest tables by transporting meals and beverages from kitchen and bar areas.
Checked supply levels and replenished items as needed for dining and catering functions.
Answered guest questions regarding amenities and services and offered assistance in solving problems.
Monitored main areas to replenish inventory items when supplies ran low.
Communicated with management regarding special requests to meet guests' needs.
Identified problems during daily work inspections and addressed concerns.
Notified management about necessary repairs or professional service needs for building operating systems.
Maintained compliance with internal and regulatory safety standards.
Diagnosed and repaired mechanical issues according to industry standards.
Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
Repaired minor carpentry, electrical and plumbing issues to return equipment to functionality.
Changed air conditioning filters to improve indoor air quality and help HVAC system perform properly.
Examined alarm systems and portable fire extinguishers for physical damage requiring repair.
Removed snow from sidewalks, driveways and parking areas.
Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
Collaborated with team members to assess equipment performance needs.
Calculated required materials needed based on field measurements or work orders.
OāCharleyās - Server City, STATE, 08/2017 - 12/2018
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated fryers and grills according to instructions to maintain safety and food quality.
Communicated with kitchen staff to complete orders quickly.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Wiped down counters with sanitizing spray to avoid contamination and foodborne illnesses.
Restocked and rotated food products using first-in, first-out method.
Kept stations stocked and ready for use to maximize productivity.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Labeled and dated food products for safety.
Handled waste management duties by properly and safely disposing of all trash at end of shift.
Organized kitchen and walk-in freezer to enable employees to easily find items.
Set up station according to standard operating procedures with ample backup product to complete shift.
Sanitized all cutting boards and surfaces at beginning of shift to avoid cross-contamination.
Sellpaws LLC - Warehouse Worker/Supervisor City, STATE, 01/2014 - 12/2018
Established and maintained good relations with customers, vendors and transport companies.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Recognized defective material and reported issues to management.
Moved large and bulky items manually or with pallet jacks or forklifts.
Preserved safe work environment by maintaining clean workstations and pallet area.
Prepared and completed warehouse orders for delivery or pickup according to schedule.
Operated forklifts to fill or empty overhead spaces.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.
Examined financial statements and income statements to review company's financial performance.
Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
Tracked employee payroll processes to verify timely reporting and avoid late fees.
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