asst store manager resume example with 13 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated. Expert ability to lead with positivity through change with proven company aligned results. Proven and Documented Industry Success in Consultative Sales Leadership Training for Managers, AT&T Harvard based training 2012. Dale Carnegie Leadership Training November 2016. Successful Experience in Sales and Marketing in a Retail and Business environment both as a sales executive and as a sales manager.

  • Focus and Follow-Through
  • Problem Anticipation and Resolution
  • Originality and Creativity
  • Customer Service
  • Industry Trends
  • Team Collaboration
  • Competitive Research
  • Marketing Strategies
  • Customer Presentations
  • Brand Development
  • Product Marketing
Education and Certifications
MBA: , Expected in 12/2022
Eastern New Mexico University - Portales, NM
Status -
Bachelor of Science: Business – Marketing Management, Expected in 05/2021
Western Governors University - Salt Lake City, UT
Status -
Miller Heiman SMB Solution Selling Certification: , Expected in 2019
Comcast University - ,
Status -
Science of Consultative Training Certification, AT&T Mobility: , Expected in 2012
AT&T Center For Learning - Irving, TX,
Status -
Work History
Asst. Store Manager, 01/2019 - Current
Mountain American Credit Union Murray, UT,
  • I made the transition to Xfinity Retail in July of 2019
  • A position became available in the local retail store and for cross channel experience, the experienced management team, and my love of coaching, I applied for the position
  • I brought my experience in mobility sales to the company as Xfinity Mobile becomes a focus within the company
  • With my experience in change management, I have been proficient in guiding my team through the difficult years of 2020 and 2021
  • One of the strengths I have contributed to the retail team include, educating both my team and consumers to the promotions and new products offered by Xfinity
  • I co-created and ran the Mobile Master program which assured that our representatives knew of all marketing offers provided by Xfinity Mobile, so we could effectively sell mobility services to consumers to achieve sales goals
  • Effective communication of sales and marketing to my team is one of the most important factors to our success as a team, because they are then empowered to present confidently to the consumer.
Business Account Executive, 01/2018 - 01/2019
Medpro Disposal Naperville, IL,
  • I joined Comcast Business covering a remote area of the four corners of New Mexico
  • I have achieved success in solution-based sales and building a new customer base
  • I worked with the Comcast Business marketing team in distribution of promotional and sales incentives for the wide array of products offered
  • I worked with the Farmington Chamber of Commerce and planned events locally to market the Comcast Business brand
  • I developed marketing partners locally to enhance business referrals in my territory with the Authorized Connector program
  • I grew a relationship with the local Xfinity store by presenting Comcast Business materials during store meetings to further educate employees how to sell and present Comcast Business products to businesses to grow the customer penetration in Farmington.
Customer Service Supervisor, 01/2016 - 01/2018
Rowley Company/The Finial Company City, STATE,
  • I joined The Finial Company supervising 10 employees in customer service and sales
  • As a leading manufacturer in luxury drapery hardware, providing premier customer service and account management for major distributors across the country
  • Assisted with development of new catalog and marketing materials
  • Continuously reviewed website, catalog, and brochures for accuracy to align with service customer service department sales and service goals
  • With extensive experience in account management and customer service, I enhanced the skills of my employees and created an extremely talented team, adept in handling high priority accounts
  • Responsibilities included 10 direct reports, direct contact for 2 premier accounts and delegating as needed for the appropriate task
  • Coaching business acumen, and guidance through change management after acquisition.
Business Account Manager/Assistant Manager, 01/2008 - 01/2015
Alltel/AT&T City, STATE,
  • I joined the Business Integrated Sales team in March of 2012
  • Covering a vast market in Southwestern Colorado and Northwestern New Mexico, I successfully discovered new business and restored the relationship of AT&T customers through a wireless carrier transition
  • Utilized Salesforce CRM, door to door sales and networking to actively discover new the acquisition of new customers
  • I began my wireless technology career as a retail sales representative then promoted to an assistant manager, managing 10 employees and customers through an AT&T acquisition, where I learned how to lead and adapt with change management
  • Through growth within AT&T I became an effective communicator and consider that one of my strongest qualities
  • Elected Achievement Highlights
  • Attainment with Business Sales: Gross Ads 153%, Mobility Applications 211% AT&T (2014)
  • Recognized by officers of The Finial Company for speed to market change, by leading staff through company merger (2017)
  • Quota Attainment of Business Sales: August 148% and October 148% Comcast (2018)
  • Xfinity Mobile Quota Attainment: Q2 110% and Q3 105% (2021)

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Resume Overview

School Attended

  • Eastern New Mexico University
  • Western Governors University
  • Comcast University
  • AT&T Center For Learning

Job Titles Held:

  • Asst. Store Manager
  • Business Account Executive
  • Customer Service Supervisor
  • Business Account Manager/Assistant Manager


  • MBA
  • Bachelor of Science
  • Miller Heiman SMB Solution Selling Certification
  • Science of Consultative Training Certification, AT&T Mobility

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