Asst General Manager resume example

Directly supervised warehouse of 20 employees to carry out daily customer requirements for kits and assemblies, with extra supervision over a critical assembly area to maintain quality assemblies based on customer specifications. Performed Quality Inspections to verify torque values and to ensure accuracy of assemblies. Supervised 5 Managers over 3 other warehouses to assist with inventory, employee issues, receiving, and to maintain communication between the warehouses and with customers. Encouraged teamwork, making sure to set the example for both management and employees, to increase productivity and to streamline processes. Worked with General Manager and another Asst. General Manager to adjust staffing and workload duties for employees based on customer build rate and to strategize long-term business needs.

Maintained invoicing, weekly, using Atrex software for billing and keeping records to verify receipts and to follow up on any past due invoices. Purchased supplies and tools for daily use (including customer owned hardware for assemblies) in all 4 warehouses. Ensured cost-savings of supplies and tools by keeping in contact with multiple vendors.

Performed physical cycle counts, located misplaced/missing products, discarded "scrap" material per customer direction, and communicated with customer planners to maintain proper inventory for daily/weekly use utilizing their inventory system. Provided information, including pictures, for receiving quality issues and non-conforming product issues, providing detailed reports to the customer and their QA Department so that they could adjust inventory or alert suppliers to any issues found. Made and received phone calls and composed e-mails daily in response to questions, issues, or to assist customers in continuing their daily production.