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Asst Branch Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Excellent written and verbal communication skills, self starter with a can do attitude, extremely productive in a high volume, high stress environment, computer systems knowledge.
 Refined planning and organization skills, motivated, versatile business professional.
Loan Administrator with an outstanding background in customer service, sales and banking. 
Skills
  • Cash handling expertise
  • Advanced clerical knowledge
  • Rapid data entry skills
  • Consumer banking specialist
  • Detail-oriented
  • Accounting systems and software
  • Night and safe deposit procedures
  • Goal-oriented
  • Self-sufficient
  • Excellent time management skills
Education
Chaminade University of Honolulu Honolulu, HI Expected in Bachelor of Science : Criminal Justice - GPA :
  • Top 1% of class
  • Emphasis in Psychology
, Expected in Bachelor of Science : Criminal Justice Psychology - GPA : Criminal Justice Psychology
Work History
Home Bancshares, Inc. - Asst. Branch Manager
Lakeland, FL, 02/2004 - 09/2008
  • Customer service, operate branch in absence of Branch Manager, open and close deposit accounts, main vault accountability, deposit and loan account maintenance, overdraft report and collection efforts, prepare end of month sales and audit reports, branch compliance, safety and security.
  • Train and supervise up to 11 employees, schedule performance reviews, direct and coordinate activities of employees, examine documents prepared by subordinates, monitor branch operations, address and resolve customer complaints.
  • Rapidly and efficiently prepared customer and ATM cash and change orders.
  • Organized, stocked and maintained the teller window area.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Maintained balancing record with 97% rate of accuracy.
  • Prepared, sorted and distributed monthly & quarterly auditreports to appropriate branches.
  • Executed wire transfers, stop payments and account transfers.
  • Processed exchange and foreign currency.
  • Maintained friendly and professional customer interactions.
Home Bancshares, Inc. - Loan/Administrative Assistant
Marathon, FL, 04/2003 - 03/2004
  • Customer service, process commercial loans and lines of credit, open and close commercial deposit accounts, process loan renewals, clear loan exceptions, process daily overdraft and collection efforts, responsible for document accountability.
  • Maintained friendly and professional customer interactions.
  • Executed wire transfers, stop payments and account transfers.
  • Pulled daily branch cash transactionreports.
Capitalsource - Financial Services Representative/Teller
Vista, CA, 01/1997 - 01/2003
  • Customer service, process teller transactions, open and close consumer deposit accounts and loans, maintain a balanced teller drawer, backup for main vault accountability, compliance officer for branch.
  • Processed quarterly Vault and ATM audits with a zero error rate.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Handled various accounting transactions.
  • Executed wire transfers, stop payments and account transfers.
Bank South - Asst. Branch Manager
City, STATE, 10/1995 - 09/1996
  • Supervise four tellers/personal bankers, process daily management and sales reports, balance and service ATM, conduct monthly security and audit checks, close consumer and commercial loans and lines of credit, open and close consumer and commercial deposit accounts, account maintenance, address and resolve customer complaints.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
Alabama Ag Credit, ACA - Loan Administrator
City, STATE, 07/2009 - Current
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Pulled daily branch cash activityreports.
  • Coordinated daily cash reconciliation at a high-volume location.
  • Handled various accounting transactions.
  • Created member account profiles on Alabama Ag Credit online banking program.
  • Collected member loan payments.
  • Maintained friendly and professional customer interactions.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Helped distribute employee notices and mail around the office.
  • Scanned documentation and entered into the database.
  • Reviewed medical records for completeness and filed records in alphabetic and numeric order.
  • Organized forms, made photocopies, filed records and prepared correspondence and reports.
  • Added new material to file records and created new records.
  • Assisted with receptionist duties, file organization and research and development.
Skills

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Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Chaminade University of Honolulu
Job Titles Held:
  • Asst. Branch Manager
  • Loan/Administrative Assistant
  • Financial Services Representative/Teller
  • Asst. Branch Manager
  • Loan Administrator
Degrees
  • Bachelor of Science
  • Bachelor of Science