SEARCH

Association Executive Director Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
ASSOCIATION EXECUTIVE DIRECTOR
Professional Summary

Successful Executive with many years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial aptitude and attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Experienced Executive Director offering expertise in business planning and program management. Ready to leverage years of experience to increase strategic outreach, boost membership and increase contribution base. Skilled Executive in business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations.

Skills
  • Customer Oriented
  • Client account management
  • Policy development
  • Leadership/communication skills
Work History
Association Executive Director, 09/2019 to Current
Company Name – City, State
  • Improved operations by working with team members and customers to find workable solutions
  • Created new programs that resulted in increasing productivity and customer satisfaction
  • Performed site evaluations, customer surveys and team audits
  • Kept team on track by assigning and supervising their activities and giving constructive feedback
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships
  • Created agendas and communication materials for team meetings
  • Collaborated with others to discuss new Fundraising opportunities
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Improved profit margins by streamlining operations and workflow
  • Increased membership by 22% over 1 year.
Recreational Consultant, 02/2016 to 04/2018
Company Name – City, State
  • Assisted in developing sales presentations, changing behavioral habits, improved sales questioning techniques
  • Worked alongside professional sales representatives to evaluate, recommend while upgrading their professional skills and techniques
  • Achieved top performance by strategically adapting and learning from the top RV sales consultant to become the second top sales person in a rapidly changing, competitive environment.
  • Facilitated business by implementing past networking techniques
  • Liaised with customers, management and other teams to better understand customer needs and recommend appropriate solutions and products.
  • Maximized customer retention by resolving issues quickly.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Provided sales and customer service assistance to walk-in traffic
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Performed bi-annual follow-up with existing customers to provide additional support and address any concerns.
  • Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
Business Owner/Operator, 08/1999 to 09/2014
Company Name – City, State
  • Managed, recruited, trained and developed highly effective sales team.
  • Assessed programs effectiveness on a regular basis and improved upon deficient areas.
  • Collaborated with Human Resources to facilitate recruitment promotion
  • Trained over 1400 organizations in unique sales skills, account territory management, time and intrapreneurial business practices to reduce sales performance slips while projecting effective sales performance, efficiency and profitability.
  • Developed and led group training courses
  • Identified opportunities for growth United States and Canada and collaborated with sales teams to reach companies sales goal.
  • Increased profits through providing mindset retraining, excellent customer service, following developed guidelines and unique sales reports.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Assisted in organizing client and prospect promotional events and interacted to increase sales volume.
  • Held one-on-one meetings with organizations sales forces via electronic communications, to identify selling hurdles and offered insight, including sales communications, processes with systems into how best to remedy most every customer issues.
Education
High School DiplomaBirmingham High School - City
Associate of Arts: Business Administration And ManagementNorth Hollywood Valley College - City
Master Mechanic Degree in Automotive Repair: Automotive MechanicsWoodland Hills Community College - City
Some College (No Degree): Paralegal Certificate Nationally RecognizedParalegal Institute, Inc. - City, State
Some College (No Degree): Business Management Growth & ChangeGerber Institute Of Management - City
  • Continuing education in Business Management, Systems & Processes, Human Resource Processes, Employee Communication Systems including Verbal Skills.
Some College (No Degree): ISO Certified in Sandler Sales System & MoreSandler Sales Institute / Peak Performance Mgt. - City
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Birmingham High School
  • North Hollywood Valley College
  • Woodland Hills Community College
  • Paralegal Institute, Inc.
  • Gerber Institute Of Management
  • Sandler Sales Institute / Peak Performance Mgt.

Job Titles Held:

  • Association Executive Director
  • Recreational Consultant
  • Business Owner/Operator

Degrees

  • High School Diploma
    Associate of Arts : Business Administration And Management
    Master Mechanic Degree in Automotive Repair : Automotive Mechanics
    Some College (No Degree) : Paralegal Certificate Nationally Recognized
    Some College (No Degree) : Business Management Growth & Change
    Some College (No Degree) : ISO Certified in Sandler Sales System & More

Similar Resumes

View All
Association-Executive-Director-resume-sample

Association Executive Director

Minetto, New York