Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned executive and results oriented professional in establishing collaborative community partnerships to meet mutual goals and make significant impact on stakeholders.  An ability to successfully lead initiatives and joint ventures across a myriad of industries from infancy to institutionalization.  Outstanding skills in analysis, planning and implementation.  

A robust, hands-on and participatory management style that demands accountability, and performance outcomes.  Strong interpersonal skills utilized to coach and inspire colleagues, employees and cadre of volunteers.


• Strong Commitment to Mission

• Strategic Planning and Execution

• Mediation and Negotiation Skills

• Exceptional Customer Service Delivery

• Recruitment and Employment Expertise

• Sound Fiscal Management

• Securement of Resources

• Leadership Coaching and Development  

Work History
Associate Provost/Dean of Academic Administration, 2008 - Current
Brookdale Senior Living Birmingham, AL,

Responsible for external community relations, marketing and publicity for the campus.  Build goodwill by inviting the community to become engaged in cultural, educational, recreational, enrichment and volunteer opportunities on the campus.  Forge new markets within designated service of the higher education arena to accomplish objectives utilizing market planning/analysis, market segmentation and labor and workforce demands.  Facilitate course development and expansion of new and existing certificates/programs for diverse array of business clients, community agencies and non-traditional adult learners.  Second-in-command with relation to day-to-day operation of campus, ensuring continuous improvement initiatives that consistently strengthen productivity, product quality and customer satisfaction.      

  • Form alliances with employers and community partners to develop new programs to ensure workers attain the appropriate education and skill levels to enter, compete and advance in the workforce.  For instance, worked with major employers, such as Fairfax County Government and Navy Federal Credit Union to launch degree and certificate programs.  
  • Initiated Project Graduation to provide graduation regalia for students with financial need and often first generation college students to participate in commencement.  
  • Provide professional development opportunities for direct reports and team members to learn about other facets of the institution and collaborate with other units to enhance the delivery of services for internal and external stakeholders.  
  • Created two (2) new departments to centralize services and streamline business processes for internal and external customers.  
  • Oversaw the creation and implementation of three (3) new degree programs to attract new segments and prospective students with flexible options to meet their needs and accelerate completion.
  • Provide leadership for the campus on committee assignments, strategic planning, crisis management and strategic communications.
Provost (Interim), 10/2011 - 07/2012
Montana State University, Inc Bozeman, MT,

Served as the chief administrative officer and chief academic officer of the campus.  Was responsible for campus planning, resource development and enforcing policy.  Provided general supervision of all campus functions, units and departments.  Oversaw the development and modification of curricula, courses, and programs.  Was responsible for preparing the budget and ensuring fiscal responsibility.  Made appropriate recommendations concerning campus personnel, equipment, and facilities. Coordinated the allocation of instructional and office spaces.  Monitored the development of each semester's course offerings, number of sections, and class sizes to meet enrollment targets. Built goodwill amongst various constituencies to value the services and programs of the community college.  

  • Provided leadership and facilitated meetings with various stakeholders for re-accreditation site visit by the Southern Association of Colleges and Schools Commission on Colleges.  
  • Responsible for oversight of submission of student learning outcomes to ensure compliance and continuous improvement.
  • Participated in the curriculum review process for an academic discipline, Economics.  
  • Oversaw capital expansion of a new classroom building and initiated a plan for  renovation of existing structures.    
  • Cultivated a climate of transparency and accountability in budgeting and fiscal management.  
Executive Director, 01/2006 - 2008
Catawba Valley Community College City, STATE,

Managed the day-to-day operations of a satellite center.  Was responsible for hiring, training, supervising and evaluating staff.  Developed and implemented a crisis management plan.  Oversaw the fiscal plan and budget process.  Created short-term and long-term goals and objectives.  Marketed and promoted traditional courses and distance learning courses, including  for credit and continuing education.  Responsible for performing the functions of student services. Co-facilitated advisory board meetings.  Built goodwill for the college amongst constituents – business and industry, community agencies, government officials, and students.  

  • Enhanced significantly the course offerings for evening students and curriculum students.  
  • Improved the infrastructure of the center which positively impacted efficiency, enrollment and productivity.  
  • Increased visibility and awareness of services with business and industry.  
  • Streamlined the process for registering and paying for courses.
  • Co-hosted radio talk show to promote the college and the services it provided to its stakeholders.
Attorney-at-Law, 10/2002 - 01/2006
Christine Holt-Hudson City, STATE, Provided legal guidance and counsel to diverse client base.  Investigated facts and allegations of complaints.  Prepared, drafted, filed and tracked legal documents and proceedings.   Represented clients in litigation.  Negotiated settlements.
Career Development Coordinator, 06/1997 - 07/2003
Cuyahoga Valley Career Center City, STATE,

Promoted from previous position to manage day-to-day operations of School‑To‑Career initiative for eight school districts serving 23,000 students in Cuyahoga and Summit Counties.  Recruited, interviewed, hired, and oversaw training of 27 employees.  Facilitated planning sessions for three advisory councils.  Served as spokesperson and advocate at State of Ohio meetings and conferences.

  • Proven adept at developing programs for educators, parents and students.  
  • Developed two-tiered behavioral interview process adopted by senior administrators.  
  • Collaborated as part of executive team in developing strategic plan for expansion of School-to-Career program.  
  • Initiated mock interview program in conjunction with Business Advisory Council for 235 juniors in eight school districts.
  • Coordinated job fair for 160 high school students and 20 employers.
  • Initiated Career Exploration Opportunity (CEO) program with Cleveland Browns Foundation for high school students to visit workplaces and meet executives.  
  • Provided leadership for Shattering the Glass Ceiling, a venture to expose high school girls to non-traditional careers.  
  • Handled grievances that arose internally and externally and conducted disciplinary reviews.
  • Monitored nearly $1 million in federal and state grants.
Human Resources Development Coordinator, 09/1994 - 05/1995
Montgomery Community College City, STATE, Coordinated customized curriculum for under‑employed and unemployed clients to address topics of job search, job readiness and job retention.  Recruited and hired instructors.  Produced reports for State.  Administered budget.  Publicized and marketed classes.
Certificate in Fundraising Management: , Expected in Anticipated Fall 2016
Indiana University-Purdue University Indianapolis - Indianapolis, IN
J.D.: Law, Expected in
Cleveland-Marshall College of Law - Cleveland, OH
Master of Arts: Adult Education, Expected in
East Carolina University - Greenville, NC
Bachelor of Arts: Business Administration, Expected in
Capital University - Columbus, OH

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School Attended

  • Indiana University-Purdue University Indianapolis
  • Cleveland-Marshall College of Law
  • East Carolina University
  • Capital University

Job Titles Held:

  • Associate Provost/Dean of Academic Administration
  • Provost (Interim)
  • Executive Director
  • Attorney-at-Law
  • Career Development Coordinator
  • Human Resources Development Coordinator


  • Certificate in Fundraising Management
  • J.D.
  • Master of Arts
  • Bachelor of Arts

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