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Associate Product Manager Resume Example

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ASSOCIATE PRODUCT MANAGER
Professional Summary

Experienced Product Manager with over 6 years of experience in distribution. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Research and trend analysis
  • Product development
  • Financial Management
  • Business Development
  • Business planning
  • Negotiation
  • Budgeting
  • Strategic Planning
  • Corporate Communications
Work History
Associate Product Manager / / TTI, Inc - Ft. Worth, TX / 01.2015 - Current
  • Consulted with product development teams to enhance products based on customer data.
  • Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
  • Directed planning, budgeting, vendor selection and quality assurance efforts.
  • Defined and analyzed metrics to measure product performance.
  • Compiled product, market and customer data to forecast accurate sales and profit projections.
  • Collaborated with sales, marketing and support teams to launch products on time and within budget.
  • Assessed vendor products and maintained positive vendor relations.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Office Manager / / Servpro - Crowley, TX / 01.2007 - 01.2015
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Performed billing, collection and reporting functions for office generating over $1 million annually.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Completed bi-weekly payroll for 6 employees.
  • Created and finalized contracts for Home Insurance deals with customers.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Handled all incoming business and client requests for information.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Aggregated and analyzed data related to administrative costs to prepare yearly budgets for corporate-level management.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained computer and physical filing systems.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Created reports and presentations.
  • Coordinated special projects and managed schedules.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Received, screened and routed incoming calls.
  • Organized and managed program development from conception through successful execution.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Product Buyer / / TTI, Inc - Ft. Worth, TX / 01.2005 - 01.2007
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Met with suppliers to assess changes and determine proper courses of action.
  • Documented purchasing information in proprietary software to maintain detailed and accurate records.
Education
Burleson High School - Burleson, TXHigh School Diploma
Tarrant County College District - Fort Worth, TXGeneral Studies
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Resume Overview

Companies Worked For:

  • TTI, Inc
  • Servpro

School Attended

  • Burleson High School
  • Tarrant County College District

Job Titles Held:

  • Associate Product Manager
  • Office Manager
  • Product Buyer

Degrees

  • High School Diploma
    General Studies

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