Associate General Manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Agile, creative self-starter with 10+ years of experience in production and management. Passionate about building community through great storytelling and skilled at collaborating across departments to lead projects from concept to delivery on time and on budget.

Highlighted Skills
  • Project management.
  • Experienced managing live performance (incl. video, audio elements) and special event production.
  • Cross-functional team leadership.
  • Personable, effective written and verbal communicator.
  • Budget development and management.
  • Deal negotiation and contract drafting.
  • Timeline management.
  • Creative, open-minded problem solver.
  • Building and maintaining positive relationships.
  • Unshakably calm and adaptable in fast paced environments.
  • Possesses wide network of freelance creatives.
  • Tech savvy. Experienced in Microsoft Office Suite, Salesforce, Quickbooks, and various Project Management tools.
Selected Experience
Associate General Manager, 12/2019 - 09/2020
Joist App Tampa, FL,

Production company providing executive producing and general management services for high profile Broadway productions such as West Side Story, To Kill a Mockingbird, and The Lehman Trilogy.

  • With a focus on deal negotiations and contracts, supported the company's full portfolio of 4 Broadway shows in production and 10+ shows in development.
  • Negotiated and drafted a high volume of contracts under tight timelines while successfully juggling rapidly changing priorities.
  • Achieved favorable deal terms with talent, talent representatives, license holders, and contractors.
  • Developed and nurtured new and existing relationships.
  • Established contracting processes and standards for the company. Spearheaded the use of project management software.
  • Tracked and reported deal terms and contract status within the company. Liaised with other AGMs to ensure smooth implementation of deal terms and payment obligations.
  • Interpreted and advised on rules of CBAs. Liaised with Broadway League and union representatives.
Associate General Manager, 09/2017 - 12/2019
Joist App Atlanta, GA,

Established production company specializing in providing management for commercial and non-profit Off-Broadway productions and development projects.

  • Project managed up to 3 productions per season for company's key non-profit client, along with production and development projects for commercial clients.
  • Built proposals for clients based on industry data, recommended deal terms, and prepared budgets.
  • Prepared detailed production and operational budgets (exceeding $1.5 million). Managed budgets according to approved expenses and income goals. Presented weekly financial reports to clients.
  • Structured, negotiated, and drafted contracts with talent, talent representatives, license holders, technicians, and vendors.
  • Identified and hired freelance creatives as needed.
  • Coordinated across departments, including casting, creative teams, technical production, marketing, and PR.
  • Collaborated with marketing and advertising teams on strategy and budget.
  • Supervised and mentored junior staff members.
General Manager, 04/2016 - 06/2017
Noble House Hotels And Resorts Napa, CA,

Respected non-profit downtown theatre company known for mounting risky, critically acclaimed new works.

  • Managed the day-to-day administration of the organization, including HR, financial administration and building operations.
  • Project managed 2 productions per season, including timeline and budget management, contract negotiation and drafting, and cross departmental coordination.
  • Collaborated with the Executive Producer and Artistic Director to develop and manage annual budget.
  • Worked with the Executive producer to develop and execute marketing strategies and produce marketing collateral.
  • Identified and hired freelance creative.
  • Handled all HR functions, including new employee onboarding and administering benefit programs for office staff.
  • Supervised front of house, box office, volunteers, house management, bartenders, custodial, and maintenance and repair contractors.
  • First point of contact for talent, talent representatives, partners and union representatives. Developed and maintained strong relationships.
  • Achieved favorable outcomes representing the organization in collective bargaining negotiations.
Assistant General Manager, 07/2010 - 04/2016
J.D. Byrider Florence, KY,

Top regional theatre with multiple Tony-winning transfers to Broadway and an industry leading biannual experimental theatre festival.

  • Supported the General Manager in the management of up to 7 shows per season, a biannual festival, and other artistic projects.
  • Negotiated and drafted contracts for talent and technical staff.
  • Developed and maintained systems for information sharing and record keeping.
  • Administered department finances, including payrolls, accounts payable, and reimbursements.
  • Collaborated with human resources to onboard artists and handle personnel issues effectively and empathetically.
  • Mentored and supervised Company Management staff in the day-today care of visiting talent, including the management of housing, travel, and transportation.
  • Served on the Subcommittee for Innovation, a group of staff members charged with developing and producing audience engagement initiatives.
Bachelor of Arts: Political Science, Expected in 2010
Chapman University - Orange, CA

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Resume Overview

School Attended

  • Chapman University

Job Titles Held:

  • Associate General Manager
  • Associate General Manager
  • General Manager
  • Assistant General Manager


  • Bachelor of Arts

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