Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background.
Skills
Profitability Assessments
Problem Solving
Discount Rate Requirements
Sales Statistics Analysis
Sales Program Coordination
Customer Service
Operating Procedures and Policies
Verbal and Written Communication
Sales Quota Management
Team Recruiting and Onboarding
Salesforce Software
Time Management
Staff Training and Development
Detail-Oriented
Relationship Building
Customer Complaint Resolution
Work History
05/2021 to Current
Associate Director of SalesOmni Hotels – Austin, TX,
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Formulated and presented innovative strategies to team members, executives and customers to build foundation for successful sales plans.
Captured and completed sales with customer-savvy quotes, proposals and contract management strategies.
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Monitored office workflow and administrative processes to keep operations running smoothly.
Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Provided documentation of processes to comply with regulations and company policies.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Connected with prospects through trade shows, cold calling and local-area networking.
Created lists of potential customers based on regional markets and assigned sales tasks to team of 5 employees.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Monitored sales team performance, analyzed sales data and reported information to area managers.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Trained new sales representatives on sales strategies and processes to reduce process gaps.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
01/2021 to 03/2022
Sales ManagerPerformance Food Group – Watertown, MN,
Arrange and coordinate sales calls with prospective clients to generate business for hotel
• Perform cold-calling and follow-ups with leads to secure new revenue
• Contact customers and prospects to generate new business and achieve goals
• Proactively manage client correspondence and record all tracking and communications.
• Maintain routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
• Implemented marketing strategies and techniques, to increase revenue during covid pandemic
• Offer each customer top-notch, personal service and polite support to boost sales and customer satisfaction
• Manage RFP requests from Cvent, Ci/TY and CVB with a under 4 hour response time • Negotiated room and event space prices to save company costs
• Produce contracts, reports, letters, and proposals for clients • analyze daily, weekly, monthly and quarterly reports
• plan and schedule tours and tastings for events • created and implemented revenue packages during pandemic
• attended NHS DOS onboard training • represented hotel and community and commodity events
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.