associate director of safety services resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Passionate, dedicated and driven in providing community support with local church members. Successful in creating relational equity and providing care, guidance and support. to grow and strengthen personal faith. Prepared to take next step as a Guest Experience Online Pastor with Gateway Church.

  • Schedule management
  • Key relationship development
  • Database coordination
  • Team building and leadership
  • Planning and coordination
  • Policy development
  • Employee coaching
  • Defining company vision
  • Active listening
  • Coordination
  • Supervision
  • Strategic business planning
  • Operations oversight
  • Issue and conflict resolution
  • Reliable and trustworthy
  • People skills
  • Conflict resolution
  • Relationship building
  • Community relations
  • Collaboration
08/2015 to Current Associate Director of Safety Services Gateway Church | City, STATE,

· Recruited and managed several teams along with contracted law enforcement officers and outside security officers for campus needs.

· Coordinated weekly oversight meetings with all officers. Address and fix any needs or campus concerns that they may have.

· Recruited and trained medical staff, campus staff as well as medical volunteers on procedures, evacuation procedures, and any other important strategies they may need to feel safe.

· Oversight of several of our church locations.

· Attended and coordinated all staff meetings in the area concerning security needs or concerns.

· Scheduled necessary meetings to determine operational needs, scheduling needs, security growth, and training needs.

· Coordinated with different departments within the church to determine security needs.

· Implemented meetings to address and fix any concerns.

· Developed and implemented security policies, protocols, and procedures.

· Scheduled all security officers for events and church needs.

· Investigate and resolve issues regarding employee issues, congregational issues, staff questions as well as document camera footage to determine how to navigate situations.

· Worked alongside Law enforcement to determine POIs and any criminal trespassing situations.

· Traveled to different campus locations to determine all procedures are being implemented correctly and to ensure campuses are operating successfully.

· Handled all security access and camera access.

09/2014 to 06/2016 Security Asset Protection Nordstrom | City, STATE,

· Detained shoplifters and contacted local law enforcement for immediate assistance.

· Reviewed CCTV footage to obtain evidence of theft.

· Planned, organized, and scheduled strategy collaboration with other asset protection specialists.

· Partnered with store managers on a basis to conduct loss investigations.

· Produced well-written reports detailing shoplifting and attempted theft.

· Controlled reduction of loss inventory by protecting company assets.

· Built cross-functional relationships with business partners to reduce losses.

· Maintained store compliance with physical security schematics to protect assets.

· Mitigated risk and oversaw internal and external shoplifter apprehension and detention.

· Conducted thorough investigations of theft-related issues with the potential to impact company operations and objectives negatively.

· Responded calmly and effectively to emergency conditions, including safety hazards and threats to life or property.

11/2013 to 05/2015 Associate Pastor North Dallas Church | City, STATE,

· Reached out to unchurched, new residents or inactive church members.

· Prepared and taught mid-week and weekly services

· Grew church from 0 members to 100 members.

· Conducted weekly outreach.

· Managed all aspects of ministry.

· Demonstrated effective leadership to the church, including managing daily operations, developing and administering annual budget, and promoting compassionate pastoral care to members and the public.

· Worked with church leaders, staff, and ministry teams to achieve growth of the church and to foster positive community impact.

· Conducted special services like baptisms, weddings, and funerals.

· Visited, counseled, and prayed with church members to provide pastoral care.

· Carried out church mission by planning and leading worship services, writing sermons, and working with church leaders.

· Recruited and trained all staff and volunteer staff.

04/2010 to 10/2012 Senior Level Security Target | City, STATE,

· Worked with local and federal law enforcement agents to apprehend suspicious individuals.

· Oversaw highly effective security team and managed scheduling and resource allocation.

· Reported daily activity, incidents, and irregularities, including equipment and property damage, theft, and the presence of unauthorized persons.

· Worked closely with the IT department to ensure all information on computers and networks was completely secure.

· Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.

· Responded to emergencies quickly to minimize risk and injury.

· Enforced security regulations and escorted non-compliant individuals to private areas for processing.

· Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

· Surveilled all areas within the facility to identify suspicious behavior.

· Investigated suspected incidents of fraud, employee theft, and embezzlement and reported findings to law enforcement.

· Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.

· Oversaw premises to identify security risks to promote employee and visitor safety.

· Developed and implemented training methods to promote improved officer performance.

· Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.

· Maintained team compliance with professional guidelines and security team standards.

Education and Training
Expected in to to High School Diploma | Woodbury High School, Woodbury NJ, GPA:
Expected in to to Pastoral Degree | Pastoral Ministry Rhema Bible College, Tulsa, OK, GPA:
  • Certified ordained Minister
  • Certified level II, III, IV Licensed Officer

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Resume Overview

School Attended

  • Woodbury High School
  • Rhema Bible College

Job Titles Held:

  • Associate Director of Safety Services
  • Security Asset Protection
  • Associate Pastor
  • Senior Level Security


  • High School Diploma
  • Pastoral Degree

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